The KendoReact Grid Grouping does not working on mobile

[YunJeong]

Hi,

The KendoReact Grid Grouping does not working on mobile.

When trying to group columns by dragging them with the mouse, it fails.

Kendo Version 6.0.2 is in use.

Please check.

[Vessy]

Hi, YunJeong,

Since version 6.0.2, we have made many improvements to the KendoReact components. I recommend upgrading to the latest version to see if this resolves the issue with grouping on mobile devices. This is an essential first step, as many issues have been addressed in newer releases. You can test the behavior of the Grid in the latest release in the demo below:

• https://demos.telerik.com/kendo-react-ui/grid/grouping/built-in/func?theme=default-ocean-blue-a11y 

If the issue persists after upgrading, please provide additional details about the faced issue and the exact steps leading to it.

Looking forward to your reply.

Kind regards,

Vessy
Progress Telerik

[YunJeong]

Hi, Vessy,

I tried it on mobile with the demo you sent me.

the demo below:

• https://demos.telerik.com/kendo-react-ui/grid/grouping/built-in/func?theme=default-ocean-blue-a11y 

But, The same problem occurred.

I'm attaching a photo of the problem.

 

[Ina]

Hi, YunJeong,

My name is Ina, and I will be filling in for Vessy as she is out of the office.

I have additionally tested the example behavior on mobile, and unfortunately, I was unable to reproduce the issue. Could you please give us more information about the browser type, version, and OS type, version. That way, we could reproduce the issue, debug it, and be able to assist further.

Looking forward to your reply.

[YunJeong]

Hi, Ina,

I'am testing with Lenovo Tab M11, and I run it in the Chrome App. 

Application version is Chrome 135.0.7049.111.

OS is Android 14; TB33OFU Build/UP1A.2310005.007.

And I run it in Fully Kiosk Brower, and Version 1.51.1-emm.

This one had the same problem.

 

Thank you.

[Ina]

Hi, YunJeong,

Thank you for the additional information.

We will need a little bit more time in order to test the issue on different devices/environments, and I will get back to you.

Thank you for your patience.

[Ina]

Hi, YunJeong,

We have tested further and identified the bug. I have logged it in our public GitHub portal, where you can track the progress around it:

• https://github.com/telerik/kendo-react/issues/3113 

Apologies for any inconvenience this might have caused you. Please let me know if I can assist you further.