$(template).html() returning undefined for external template

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Jonathan asked on 08 Oct 2021, 03:49 PM

Hello, I have an issue with a Kendo template.

This is in an ASP.NET MVC application, I open an "add new issue tracking form" and click "create" and once the data is sent to the database, it's supposed to give a little message saying everything was successful or failed or whatever.  The database stuff works, but I can't get the UI to display.

First, the javascript is wrapped in a `$(document).ready()` so that's not the issue.

What happens is, the create button gets clicked, an ajax call listens to the response from the controller, and when it receives that response, it calls the following function with the appropriate data (and I've checked in the debugger, the data coming in is correct)

function promptConfirmationWindow(template, message, _transType) {

   $("<div id='popupWindow'></div>")


Debugging shows that the template parameter comes in correctly as "#infoTemplate"

Which can be found in the CSHTML as:

<script id="infoTemplate" type="text/x-kendo-template">
    <div class="popupMessage"></div>
    <hr />
    <div class="dialog_buttons">
        <input type="button" class="confirm_no k-button" value="Ok" />

I really don't get why this keeps coming in with .html() as "undefined"

I'm wondering if the fact that this CSHTML is a partial and a modal might be a part of it?  The user clicks "add new issue" and the partial with this template in it pops up as a modal, user inputs data, clicks "create" and after the data is submitted to the database and a response is retrieved by the ajax, the pop up as defined by "promptConfirmationWindow()" is supposed to appear.  I'm just not figuring out why the $(template).html() is undefined.

Telerik team
commented on 13 Oct 2021, 10:25 AM

Could you please share a small runnable example where I can observe the problem? I will then be able to debug it and see what is causing the issue.

No answers yet. Maybe you can help?

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