2 posts, 0 answers
  1. Edgar
    Edgar avatar
    1 posts
    Member since:
    Aug 2011

    Posted 14 Sep 2015 Link to this post


    We have installed Telerik and We use Visual Studio 2013 professional, by security policies in the enterprise our account don't have administrator's privileges and Telerik's toolbar doesn't appear.

    Can you help me please?

    Thanks for your help

  2. Yana
    Yana avatar
    73 posts

    Posted 16 Sep 2015 Link to this post

    Hi Edgar,

    Thank you for contacting us.

    Based on the provided details, I suppose that the issue you are experiencing is due to the fact that Telerik UI for WinForms controls are installed per machine but Telerik Visual Studio Extensions are deployed per user. And in case you use the controls from several different accounts, it is expected the Telerik extensions to be registered only to the account with which the controls were installed.

    Could you please check if the Telerik WinForms Visual Studio Extensions are registered into the Visual Studio About page (Visual Studio -> Help menu -> About Microsoft Visual Studio)? If they exist, could you please let us know?
    Otherwise, I would recommend you download and install our extensions directly from the Visual Studio Online Gallery. The steps below will help you to achieve this:

    1. Launch your Visual Studio
    2. Select Extensions and Updates... item under the Tools menu
    3. Expand the Online tab and select Visual Studio Gallery
    4. Type "Telerik WinForms" into the search box
    5. Select the extensions and press Download button
    6. Proceed with the installation and restart Visual Studio when prompted

    Could you please try to perform the described steps and let us know in case the issue still persists?

    I am looking forward to your feedback.

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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