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telerik re-install

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Installer and VS Extensions
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Raymond
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Raymond asked on 07 Apr 2021, 08:37 AM

Hi everyone,

after troubles with Telerik, I tried to re-install the ASP.NET MVC module I have a licence for, the install went well but now I cant create a Telerik app nor upgrade an MVC app. I have also de-installed VS2019 and reinstalled, no more luck.

I get the following error:

An error occurred while running the wizard.

Error executing custom action Telerik.VSX.Actions.UpdateReferencesDataAction: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\username\AppData\Local\Temp\Telerik\ShadowCopy\Telerik.Windows.Documents.Spreadsheet.FormatProviders.OpenXml, Version=2020.2.615.40, Culture=neutral, PublicKeyToken="**the token**"\Telerik.Windows.Documents.Spreadsheet.FormatProviders.OpenXml.dll'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite, Boolean checkHost)
   at System.IO.File.Copy(String sourceFileName, String destFileName)
   at Telerik.VSX.Internal.FileSystem.FileOperator.Copy(String sourceFileName, String destinationFileName)
   at Telerik.VSX.Internal.Assembly.AssemblyLoader.GetShadowCopy(String assemblyPath)
   at Telerik.VSX.Internal.Assembly.AssemblyLoader.ReflectionOnlyLoadFromShadowCopy(String loadInformation)
   at Telerik.VSX.DistributionListing.DistributionItem.GetReferencedAssemblies()
   at Telerik.VSX.DistributionListing.DistributionItem.GetFilteredPrerequisites()
   at Telerik.VSX.DistributionListing.DistributionItem.get_DistributionWidePrerequisites()
   at Telerik.VSX.DistributionListing.DistributionItemList.IntegrityCapableItem.ResetUnmetPrerequisites()
   at Telerik.VSX.DistributionListing.DistributionItemList.Add(IDistributionItem newDistributionItem)
   at Telerik.VSX.DistributionListing.FileBasedDistribution.PopulateItems(DistributionItemList items)
   at Telerik.VSX.DistributionListing.Distribution.get_Items()
   at Telerik.VSX.DistributionListing.ReferencesResolver.Resolve(IEnumerable`1 referencesNames, IDistribution distribution)
   at Telerik.VSX.Actions.UpdateReferencesDataAction.UpdateReferencesData(IPropertyDataDictionary arguments)
   at Telerik.VSX.Actions.UpdateReferencesDataAction.Execute(WizardContext wizardContext, IPropertyDataDictionary arguments)
   at Telerik.VSX.WizardEngine.Actions.ActionBase.Telerik.WizardFramework.IAction.Execute(IWizardContext wizardContext, IPropertyDataDictionary arguments)
   at Telerik.VSX.WizardEngine.ActionManager.ExecActions()

 

I have not been able to find a solution at that time, have you any thought

thanks 

Ray

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Nikolay Mishev
Telerik team
answered on 08 Apr 2021, 01:01 PM

Hi Raymond,

I am sorry to hear that you are experiencing issues with the extension.

I have checked our records and the error reports we received from your end are generated with old extension versions 2020.2.612.1. With that said I would suggest removing all Telerik extensions from the Visual Studio instance you are using, delete the ShadowCopy folder located under  %localappdata%\Temp\Telerik and then install all the Telerik VSExtensions from the Marketplace:

  1. Go to Extensions > Manage extensions
  2. Select the Online tab
  3. Search for the extensions(for example Progress Telerik UI for ASP.NET MVC Extension)
  4. Install All the Extensions you had previously
  5. Check if the issue still persists

Please let us know how it went or if you need additional assistance.

Regards,
Nikolay Mishev
Progress Telerik

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Raymond
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answered on 08 Apr 2021, 06:23 PM

Hi Nikolay,

thanks for your feedback, as you may know the latest purchased version I can access is 2020.2.616.1, I would like to know that installing from the marketplace I will not install a trial version.

Regards

Raymond

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Nikolay Mishev
Telerik team
answered on 09 Apr 2021, 08:03 AM

Hello Raymond,

The Visual Studio Extensions are not bound with the license of the product and therefore feel free to update them to the latest version. Also, I would suggest you to keep the extensions to the latest version because we are constantly fixing issues and improving them.

Regards,
Nikolay Mishev
Progress Telerik

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Raymond
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answered on 15 Apr 2021, 09:40 AM

Hi Nikolay,

thanks a lot it solved my problem, I can build and run apps.

regards

Raymond

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Nikolay Mishev
Telerik team
answered on 15 Apr 2021, 01:01 PM

Hello Raymond,

I'm glad that the issue is resolved.

Please do not hesitate to contact us if you need any other assistance.

Regards,
Nikolay Mishev
Progress Telerik

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Nikolay Mishev
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Raymond
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