telerik RadAjaxLoadingPanel disappear after sometime

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  1. Nur
    Nur avatar
    2 posts
    Member since:
    Apr 2016

    Posted 24 Apr 2016 Link to this post


    I am using Telerik with ASP.NET.

    There is some process which takes much time to complete. At the time of process RadAjaxLoadingPanel viwed successfully in my development environment.

    But when I run the application from IIS then after some tile ajax loading panel disappear. At the time back end process till in progress and finally no message about the completion success or failure status.

    Some code:

    Master page:

    <telerik:RadScriptManager ID="RadScriptManager1" runat="server" AsyncPostBackTimeout="1200">
    <telerik:RadScriptReference Path="JS/jquery-1.11.1.min.js/>
    <telerik:RadAjaxManager ID="RadAjaxManager1" runat="server" UpdatePanelsRenderMode="Inline/>
    <telerik:RadAjaxLoadingPanel ID="RadAjaxLoadingPanelProcess" Enabled="true" runat="server" IsSticky="true" MinDisplayTime="300" Style="position: absolute; top: 0; left: 0; height: 100%; width: 100%;"> Processing..</telerik:RadAjaxLoadingPanel>

    Content page:

    <telerik:RadWindowManager ID="RadWindowManagerProcess" runat="server"></telerik:RadWindowManager><telerik:RadAjaxLoadingPanel ID="RadAjaxLoadingPanelProcess1" Enabled="true" runat="server" IsSticky="true" Style="position: absolute; top: 0; left: 0; height: 100%; width: 100%;" RegisterWithScriptManager="true">    Processing...</telerik:RadAjaxLoadingPanel>
     <telerik:RadAjaxPanel ID="RadAjaxPanel1" runat="server" OnAjaxRequest="RadAjaxManager1_AjaxRequest" LoadingPanelID="RadAjaxLoadingPanelProcess1"></telerik:RadAjaxPanel>

    //Script block

    <telerik:RadCodeBlock ID="RadCodeBlock1" runat="server">
    <script type="text/javascript"
    function confirmCallBackFn(arg) {
    var ajaxManager = $find("<%= RadAjaxManager.GetCurrent(Page).ClientID %>");
    if (arg) {
      $find("<%= RadAjaxPanel1.ClientID%>").ajaxRequestWithTarget("<%= RadAjaxPanel1.UniqueID %>", "PanGenerate"); }
     else {
    ajaxManager.ajaxRequest('Cancel'); }


    <protected void btnCrud_ProcessClick(object sender, EventArgs e){
    if (totalCard >0
      var msg = new StringBuilder();
      msg.Append("Total " + totalCard + " records found.");
      msg.Append(" Do you want to process " + CalculativeCard + " records ?");
      RadWindowManagerProcess.RadConfirm(msg.ToString(), "confirmCallBackFn", 370,  170, null, "Confirmation Message");

    So what can I do???

    Please inform me if any more information required..

    Thanks in advance


  2. Tina Stancheva
    Tina Stancheva avatar
    3299 posts

    Posted 25 Apr 2016 Link to this post

    Hi Nur,

    You've posted your question under the Telerik Platform product line. Telerik Platform is an end-to-end solution for mobile development which doesn't include UI for ASP.Net. Since you're using a Telerik UI suite of components, I would advise you to contact the license holder of that package and ask them to add you as a licensed developer to the subscription. This will enable you to post your technical questions as support tickets targeting the exact components your project is utilizing.

    If you have any questions on the support options included in your subscription, you can check the DevTools subscription plans and contact our sales representatives for any additional information.

    Tina Stancheva
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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