Telerik needs to please provide ticket submission for MAUI errors

[David]

I realize Telerik MAUI is in pre-release, just as MAUI itself is. But after so many months of pre-release, surely it would be helpful to the coding team to know of errors still missed.

Here's one simple example of a missed error: TabViewItem has a HeaderText property that really ought to be bindable in xaml, but is not. (Doesn't hurt to have it there, but does not do anything.) So it has to be set in code behind. Easy workaround but should not be necessary.

Another: I like the new RadEntry's Completed Event -- works well. But RadEntry still has an Unfocused Event that worked in earlier versions, but not now. If an event is available, it should be implemented or else made unavailable. No one likes to write a lot of xaml only to find events do not fire! (Personally, I can get by just fine with Completed.) When I moved from pre-release 4 to 6 I had to rewrite hundreds of events from Unfocused to Completed as the former had quit working.

Etc.

[Lance | Manager Technical Support]

Hi David,

The reason there is no official Technical Support for UI for MAUI yet is because it is not a product you can purchase a license for. When it does become a product in v1.0.0, you will also be able to open Support tickets.

In the meantime, you can submit Bug Reports and Feature Requests in the Feedback Portal. This is where a BR/FR would end up anyways if we started the conversation in a support ticket thread.

You can always find all the support options for any product by going to that product's support page https://www.telerik.com/support/product-stub. In this case, you'd find it on the MAUI page at https://www.telerik.com/support/maui-ui , then select "Feedback Portal" (of course, you can skip that part and just go to the Feedback Portal with this link but I don't want you to miss the other resources like demos and blogs).

Side Note - The same engineering team that handle Support Tickets also monitors and answers the forums, so you'll not have to worry about us missing any reported errors.

Regards,
Lance | Manager Technical Support
Progress Telerik

[David]

Thank you for the reminders.

What perhaps I should have included is the fact if, when viewing the Maui documentation, one clicks the "Contact Support" button on that page, the next page to appear is that used for submitting tickets, with the first action being to "Select Product". However Maui is not among the available choices, leading to confusion as to what to do next..

[Lance | Manager Technical Support]

Ah, that's an important observation. The infrastructure for all of our different product documentation is the same, so there are some commonalities that are incongruous with the same experience for a product that has the ticketing system. I will see if there's a way for us to handle this in the short term, thank you for the feedback.