System.Null ReferenceException in RadTreeView

[Uma]

Hi Team,

We are facing the below exception in our applicaiton. Currently we are using version 4.0 telerik radtreeview in our application . can you please confirm whether it is related version issue or any other reason and  How to resolve this issue?

Stack Trace:
Timestamp: 3/23/2021 15:58:17           Message: HandlingInstanceID: c392afd7-c81e-4acf-86d3-2bc248a1b9ab
An exception of type 'System.NullReferenceException' occurred and was caught.
-----------------------------------------------------------------------------
03/23/2021 11:58:17
Type : System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : AUID = 724 - Object reference not set to an instance of an object.
Source : PresentationFramework
Help link :
Data : System.Collections.ListDictionaryInternal
TargetSite : Void Remove(System.Windows.Controls.Primitives.GeneratorPosition, Int32, Boolean)
HResult : -2147467261
Stack Trace :    at System.Windows.Controls.ItemContainerGenerator.Remove(GeneratorPosition position, Int32 count, Boolean isRecycling)
   at Telerik.Windows.Controls.TreeView.TreeViewPanel.CleanupRange(IList children, IItemContainerGenerator generator, Int32 startIndex, Int32 count)
   at Telerik.Windows.Controls.TreeView.TreeViewPanel.CleanupContainers(Int32 firstViewport, ItemsControl itemsControl)
   at Telerik.Windows.Controls.TreeView.TreeViewPanel.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   at System.Windows.Controls.ItemsPresenter.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at Telerik.Windows.Controls.RadTreeViewItem.MeasureOverride(Size availableSize)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at Telerik.Windows.Controls.TreeView.TreeViewPanel.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   at System.Windows.Controls.ItemsPresenter.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   at System.Windows.Controls.ScrollContentPresenter.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.ScrollViewer.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Border.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Border.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   at System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Border.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.Controls.Control.MeasureOverride(Size constraint)
   at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   at System.Windows.UIElement.Measure(Size availableSize)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.ContextLayoutManager.UpdateLayoutCallback(Object arg)
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

 

Thanks,

Srinivasan

[Ralitsa]

Hello Uma,

Thank you for contacting us. I will be glad to help you, however, could you send me a little more information to understand better your scenario and how to reproduce the issue on my side? It would be useful to write me back:

- a piece of information about which version of Telerik UI for WPF is used in your application;

- steps how to reproduce the issue - dragging an item, deleting an item, or something else;

- virtualization is enabled;

I am looking forward to your reply.   

Regards,
Ralitsa
Progress Telerik

[Uma]

Hi Team,

We don’t know exact scenario to replicate this issue.  We have enabled the Virtualization in RadTreeView. Mostly It is happening while loading/dragging the treeview with huge dataitems.

Version Details: 2017.2.503.45

Thanks,
Srinivasan

[Ralitsa]

Hi Uma, 

Thank you for writing back. 

I could recommend trying another virtualizing mode, more information about modes in RadTreeView could be found in our documentation here: Setting the TreeVirtualizationMode. If changing the virtualization mode does not resolve the observed problem, please send us how you define RadTreeView in XAML, set up in the code behind. The style files and MVVM models would be useful too.

In addition, would it be possible to record a video that shows the exact issue described in your previous reply? This will give me a better idea of the process and the issue, and I can think of a more appropriate solution.

Best Regards,

Ralitsa