SPAM detection needs improvements

[Matjaz]

I really apologize for being so hard, but you spam detection suck. Every post I made is recognize as spam. And all those post is not in my account -> Tracked forum posts.

Here are some screenshots:
http://cofovi.si/Files/Telerik/Screen1.png
http://cofovi.si/Files/Telerik/Screen2.png
http://cofovi.si/Files/Telerik/Screen3.png
http://cofovi.si/Files/Telerik/Screen4.png
http://cofovi.si/Files/Telerik/Screen5.png

[Iva]

Hello,

We apologize for the caused inconvenience. We tried to reproduce the problem but without any success. Do you still observe the same behavior? If so, could you please provide us some additional information that may help us understand what is causing the issue. The following information would be very helpful:

• Browser version
• Any plugins that may cause the described behavior
• Do you copy/paste the text from anywhere else
• Do you observe the problem every time you try to post

Thank you very much in advance for the provided assistance!

Regards,
Iva
Telerik

 

 

[Matjaz]

Hi.

1. Google version: Različica 40.0.2214.115 m
2. Browser has: Google Analytics Debugger 2.6, JetBrains IDE support 2.0.7, Telerik Kendo UI Chrome Inspector 1.0.4
3. Yes and no. Doesn't matter.
4. Every time in this year. Probably also when I hit post to this reply. :(

[Matjaz]

Just for testing in Firefox 35.0.1.

[Matjaz]

No I get error also in Firefox:
Our antispam service detected your content as possible spam. Your post
will be reviewed by our support and published live within 24 hours.
Please excuse us for the inconvenience.

[Niki]

Hi,

As we are still improving our spam protection, some issues might appear but all the spam posts are  reviewed and the non-spam messages are published from our Support team as soon as possible. 

Once again, we apologize for the caused inconvenience.

Regards,
NikiGaydarov
Telerik

 

 

[Matjaz]

Don't invent how water.
Maybe I am mistaken since you have a lot more experience then me. But all posts from an active (with active subscription) users should be automatically cleared for spam.
This is annoying. Every post I made is detected as spam.

[Matjaz]

And please can you link all my topics marked as spam to my account. I spend to much energy tracking all topics.

From first post: And all those post is not in my account -> Tracked forum posts.

[Matjaz]

I am starting to feel you are ignoring me.

To whom I must write to change email and transfer subscription?

http://cofovi.si/Files/Telerik/Screen6.png
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http://cofovi.si/Files/Telerik/Screen10.png
http://cofovi.si/Files/Telerik/Screen11.png

 

[Matjaz]

Your support suck.

My posts are still detected as spam and I get no response or solution about this matter.