My team and I have just wasted the last four hours wrestling with an upgrade to the latest SL2 controls. Unfortunately we downloaded the SL3 controls - the SL2 controls are contained in a separate download at the bottom of a list on a different page.This isn't mentioned anywhere. Theres no mention on the main download page!! Theres no mention in the release notes!! No sticky in the forum!! At least call the downloads SL2 DLL's and SL3 DLL's, not just "DLLS ONLY".
Please make it clearer in the future.
Paul.
Please make it clearer in the future.
Paul.
1 Answer, 1 is accepted
0
Hello Paul Cook,
Thanks for sharing your thoughts. It is an omission on our side not to include enough info for the changes in the Downloads section. Therefore, we updated the download names as per your suggestion. We also updated the forums and the release notes, as well as the What's New page pf the suite.
We updated your Telerik points for your involvement.
Once again, we deeply apologize for the caused inconvenience and we hope that you can forgive us.
Sincerely yours,
Nick
the Telerik team
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Thanks for sharing your thoughts. It is an omission on our side not to include enough info for the changes in the Downloads section. Therefore, we updated the download names as per your suggestion. We also updated the forums and the release notes, as well as the What's New page pf the suite.
We updated your Telerik points for your involvement.
Once again, we deeply apologize for the caused inconvenience and we hope that you can forgive us.
Sincerely yours,
Nick
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.