Scheduler Restriction Problem

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Pankaj
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Pankaj asked on 07 Sep 2023, 05:32 PM | edited on 07 Sep 2023, 05:43 PM

Hi

I have tested the demo Scheduler Restriction and find its not giving accurate result when we manipulate date and time. I have added event with daily repeat occurrence (PFA the same 1.png) and open another event window with different date and time and change it manually with different date but same time whose already added (PFA the same 2.png)  , hit save then its added successfully. (PFA the same 3.png)  which is wrong according to this behaviour.  its works fine when we open popup window on same date but only change time manually, problem is with changing date and time both to different ones. Hope you understand this. please resolve this asap. 

Regards 

Pankaj

Neli
Telerik team
commented on 12 Sep 2023, 12:11 PM

Hi Pankaj,

Thank you for reporting the issue. I tried to replicate the described behavior but to no avail. Linked below you will see a screencast where you can observe the behavior on my side. As you will see, when I try to change the time of another event to the same time as the newly created one (in this case the new event is 'TEST') an alert that the person is not available appears. 

- https://somup.com/c0QllhAKAY

Could you please let me know if I am missing something?

Looking forward to your reply.

Regards,

Neli

Pankaj
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commented on 12 Sep 2023, 05:58 PM

Hi Neli

Here is the screencast of the problem. On Same event Page its works fine but when we move out of event page problem occurs for Never repeat, Repeat Daily etc. 

https://screenpal.com/watch/c0QlbKVC0di

Hope you solve this soon.  its needed on high priority. 

Regards

Pankaj

Pankaj
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commented on 13 Sep 2023, 02:09 PM | edited

Hi Neli

Can you please update me about this Problem. I highly need it on urgent basis. Our Entire project work progress is depend on this. 

Regards

Pankaj.

Pankaj
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commented on 15 Sep 2023, 10:32 AM

Hi

any update on same.  

Regards

Pankaj

Georgi Denchev
Telerik team
commented on 15 Sep 2023, 11:00 AM

Hello, Pankaj,

Thank you for the provided recording.

This behavior is expected as the occurrencesInRange method can detect slots only in the current view. There is no way to determine if a slot is available in another view.

My colleague explains this in a bit more detail here:

https://www.telerik.com/forums/scheduler-mvc-recurrence-occurrencesinrange-not-returning-all-values#4387667

If you believe such functionality might be helpful, I'd recommend that you open a feature request in our public Feedback Portal:

https://feedback.telerik.com/kendo-jquery-ui  

Best Regards,

Georgi

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