[Solved] Ribbon bar start menu exception

[m.wujec]

Hello,

I encountered an unhandled exception when with startbutton menu open I use the scroll wheel on mouse.

Stack trace returned as follow:

   w Telerik.WinControls.UI.RadDropDownMenu.OnMouseWheel(Control target,Int32 delta)

   w Telerik.WinControls.UI.PopupManager.OnMouseWheel(Message m)

   w Telerik.WinControls.UI.PopupManager.Telerik.WinControls.IMessageListener.PreviewMessage(Message& msg)

   w Telerik.WinControls.RadMessageFilter.NotifyGetMessageEvent(Message&msg)

   w Telerik.WinControls.RadMessageFilter.GetMessageHookProc(Int32 code, IntPtr wParam, IntPtr lParam)

   w System.Windows.Forms.UnsafeNativeMethods.GetMessageW(MSG& msg, HandleRef hWnd, Int32 uMsgFilterMin, Int32 uMsgFilterMax)

   wSystem.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID,Int32 reason, Int32 pvLoopData)

   wSystem.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)

   w System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)

   w System.Windows.Forms.Application.Run(Form mainForm)

 

Any help will be usefull

 

Regards,

Dragos

[Deyan]

Hello wasko,

Thanks for contacting us and for reporting this issue.

I have been able to reproduce this issue and indeed, this is an undesired behavior in the RadApplicationMenu control. I have updated your Telerik points for bringing our attention to this issue and also would like to inform you that the fix for this issue will be included in our next Internal Build, as well as officially in our next major release.

I hope this helps.

Do not hesitate to write back in case of further questions.

Greetings,
Deyan
the Telerik team

[Mariano]

Hi,

I´m running the controls included in the RadControls_WinForms_2010_2_10_806_dev.exe  installer and I have the same issue.
Any ideas? Or could you just send me a dll to replace the wrong one? I´d prefer not to mess with your source code... :D

Regards,

Mariano Liceaga

[Richard Slade]

Hello,

You can download the latest internal builds and version of products by going to "your account" ==> "Download and Manage your Products" ==> "Product Downloads".

Hope that helps
Richard

[Ivan Petrov]

Hello Mariano,

Thank you for writing.

I recommend downloading the internal build for this version of our controls from the location provided in Richard's post. If you are still experiencing the issue, I would ask you to open a support ticket and send us a sample project. This will allow us to investigate the case and provide you with further assistance.

If you have further questions, do not hesitate to ask.

Best wishes,
Ivan Petrov
the Telerik team

[Mariano]

I updated to RadControls_WinForms_2010_3_10_1109_dev.msi and the problem is fixed.
Thank you. Great support as always.
Regards,

Mariano Liceaga