Report is unavailable or session has expired. Please, refresh the page. when using with Master Pages.

[shahid Aleem]

Hello all,

i am getting the above error when working with master pages. I have created separate project reports and when i try to display the report on report viewer which is on my User Control i am getting the following error.

Report is unavailable or session has expired.

---

Please, refresh the page.

the same when iam trying without Master Pages iam getting the result.

This is how i set Session in my webConfig
<sessionState mode="InProc" timeout="60">
        </sessionState>

please reply me regarding this as soon as possible.

Thanks.

[Steve]

Hi shahid Aleem,

Please review the following KB article that lists the known reasons for this error and what you should check to address it: Report is unavailable or session has expired error message.

Kind regards,
Steve
the Telerik team

[shahid Aleem]

Thanks i have solved yesterday after reading the following KB article

[Swetha]

Hi Shahid,
I have the same error for the reports with graphs and images but nothing in the article is helping me.
How could you solve your problem? what was the fix you did?

[shahid Aleem]

hello swetha,

try this, goto properties of chart and make the usesession="false"..

Thanks

[Swetha]

Thanks Shahid. But could you please let us know what was the chart you were telling us about? we could not able to find the usesession property for the report.

Between what version of telerik you are using? We are using  4.0.10.317 telerik report module.

Thanks
Swetha

[Swetha]

Hello Telerik Team,

Can you please let us know how could i find the UseSession property of a chart control? I dont find it for my chart control.

[shahid Aleem]

hello swetha,

make sure this is kind of setting you have in your webconfig.


<system.web>
    <sessionState mode="InProc" timeout="60">
    </sessionState>
   
    <pages  enableSessionState="true" >
      <controls>

Thanks...


it was long time i did this so i am not sure what exactly i did.

[Swetha]

Hello Telerik Team,

Can you please let us know how could i find the UseSession property of a chart control? I dont find it for my chart control

[Stef]

Hello Swetha,

The Chart item in Telerik Reporting does not have such a property.

Test again the suggested solutions in the Report is unavailable or session has expired error message KB article. Note as well, that in a web farm scenario, you have to use an out-proc session.

If none of the above suggestions helps, please open a support ticket and send us a runnable sample project and additional information in what situation you get the exception.

Regards,
Stef
Telerik