RadMenuItems problems With PcAnyWhere

[Michael Dammers]

Hi,
I have a problem with the MenuItem. I have developed an application with the RadMenu. Everything works beautifully. When I using "PCAnywhere"(Remote Access) to access the application, the RadMenuItems in the remote session is not visible. On the computer itself, yes, but not in the remote session.

Is this a configuration problem?

First of all, thank you!

Michael

[Stefan]

Hi Michael,

Thank you for writing.

We are aware of the issues caused by a remote session with PcAnyWhere. It is caused by a bitmap caching that this software uses. I can suggest trying to turn off the animations of your application and check whether this would help. Here is how you can do that:

ThemeResolutionService.AllowAnimations = false;

A bit off topic, I would like to remind you that your subscription package has expired, which means that you are not entitled to support services. I would highly recommend upgrading your license to the latest version in order to continue getting product updates and uninterrupted support services. Please contact [e-mail] or visit your account for your upgrading options.

I hope you find this information useful.
 
Regards,
Stefan
the Telerik team

[Michael Dammers]

Hi Stefan,

thank you for your support. Your proposal has not helped unfortunately.

I exchanged the PcAnywhere-Host Version to the Version 12.5. With this Version it works.

Thank you very much.

Regards,  Michael

[Stefan]

Hi Michael,

Thank you for your reply.

I am glad that you have found a solution. I believe, that this thread might help other people with the same issue.

Should you have any other questions, do not hesitate to contact us.

Best wishes,
Stefan
the Telerik team