RadMenu Item can't fully display in Win7

[Emily Fong]

I use RadMenu in my Windows Application.  If the application run in WinXP, the text in the menu item can be displayed completely.
However, in Win7, only part of the text is displayed (e.g. only "Men" is displayed instead of "Menu Item").  When the mouse over the menu item, it can be displayed (e.g. "Menu Item").

Is it a bug in Win7 or if there is any setting?

Best Regards,
Emily

[Richard Slade]

Hello Emily,

I'm also running Windows 7 but I haven't been able to replicate your issue as you can see from the attached screenshot. Please could you provide further details and perhaps a code sample using the format code block, and I'll do my best to help
Regards,
Richard

[Emily Fong]

Hi Richard,

I mean the sub-item in the menu.  Please find the attached screenshot and the coding below.
(When the mouse over the menu item in menuscreenshot2.jpg, the whole word can be displayed.)

Dim msiTemp As New RadMenuItem
Dim msiSubItem As New RadMenuItem
'Adding the Menu Item
msiSubItem.Name = "rbgMenuItem1"
msiSubItem.Text = "CO_MASTER_TYPE"                            
msiSubItem.DropDownHeaderText = vbNullString
menuCode.Items.Add(msiSubItem)

'Adding the Sub Menu Item (which is the item that can't display the whole word.)
msiTemp.Name = "rbgItem1"
msiTemp.Text = "Customer Type"
msiTemp.Tag = "Customer Type"
.DropDownHeaderText  = vbNullstring
menuCode.Items.Add(msiTemp)



Thanks!

Best Regards,
Emily

[Richard Slade]

Hello Emily,

I'm afraid I still haven't been avble to replicate your issue. I'd suggest having a look at the DPI settings on the Windows 7 machine in case they are set to something unusual. Other than that, if you can use the Format Code area to post a full sample here, I'll be happy to take a look, but currently I cannot reproduce this.
Thanks
Richard

[Nikolay]

Hi Emily,

Despite our efforts, we also did not manage to reproduce the described issue. I am attaching a movie which demonstrates the behavior on our side with Windows 7 OS and RadControls for WinForms Q3 2010 SP1 (v2010.3.10.1215). The project that you see on the movie is also attached.

Please open a new support ticket with a sample project which demonstrates the described behavior. In addition, please provide us with details about the DPI and screen resolution settings.

Kind regards,
Nikolay
the Telerik team

[Emily Fong]

Hi Nikolay,

I found that once I changed the menu properties "DropDownAnimationEnabled" to false, the problem solved.

Best Regards,
Emily

[Nikolay]

Hello Emily,

Thank you for writing back.

I am glad to hear the you managed to resolve the experienced issue. Still, we are interested in the case, so if you manage to find the exact Windows settings under which this issue occurs, do not hesitate to share them with us.

All the best,
Nikolay
the Telerik team