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Pulsing tooltip in Chrome

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Dirk
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Dirk asked on 02 May 2019, 06:36 PM

Hello,

I encountered strange behaviour of kendo ui tooltip in Chrome.

Steps to reproduce:

  1. use Chrome (version 73.0.3683.103)  to go to tooltip demo https://demos.telerik.com/kendo-ui/tooltip/index
  2. set focus to document (click on page)
  3. move mouse pointer pixel by pixel to upper/center border of any of the yellow dots (that are showing tooltip)

=> if you hit the border tooltip starts appearing and disappering forever

 

Regards

Dirk

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Dimitar
Telerik team
answered on 06 May 2019, 07:03 AM
Hello Dirk,

The reason for the observed behavior is that the mouse enters the Tooltip element and leaves the anchor element. That causes the Tooltip to hide and the mouse then is triggering the anchor element again, thus causing a recursive behavior of showing/hiding the Tooltip.

This is logged in the Kendo UI GitHub repository as a bug. I am happy to let you know that the issue is successfully resolved and two new properties to the Toltip are also introduced to help with similar scenarios:

  • offset - specifies the offset in pixels between the Tooltip popup and the anchor.

  • hideAfter - specifies the delay in milliseconds before the Tooltip is hidden.

The fix and the new features will be available with the next official release 2019 R2 that is scheduled for mid-to late May.

Regards,
Dimitar
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Dirk
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answered on 07 May 2019, 09:51 AM

Hello Dimitar,

that's really good news (new attributes) and fits our time table perfectly!

Regards

Dirk

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Dirk
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