This is a migrated thread and some comments may be shown as answers.

PRoblem Exporting and Toolbar Disappearing

2 Answers 22 Views
General Discussions
This is a migrated thread and some comments may be shown as answers.
Dwayne Starkey
Top achievements
Rank 1
Dwayne Starkey asked on 28 Jul 2010, 02:49 PM
I am using Reporting version 4.0.10.423 and have run into an issue. I have just loaded IE8 and now my reporting toolbar disappears. After reading some threads I did add "

<!

 

DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

 

"
to my page but I am still having problems with it disappearing.

Any ideas?


Thanks

2 Answers, 1 is accepted

Sort by
0
Steve
Telerik team
answered on 29 Jul 2010, 12:43 PM
Hi Dwayne,

Such an issue has been fixed in the Q3 2009 version (see release notes), but there might be a chance that you've encountered a scenario in which it does not.
Please try the problematic page in compatibility mode and if the viewer works correctly in such state, as a temporary solution we would advise you to set a meta tag in the page head in order to force the browser to always use this mode. For example:

Copy Code
<head>
    <meta http-equiv="X-UA-Compatible" content="IE=7" />
    ....
</head>

For more information about setting compatibility modes, please check the Defining Document Compatibility article from MSDN.

Still if you are able to isolate the problem in a simple aspx page, we would appreciate it if you open a support ticket and provide it to us for investigation.

Regards,
Steve
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
0
Dwayne Starkey
Top achievements
Rank 1
answered on 30 Jul 2010, 12:17 PM
Thanks for the reply. I add
<meta
http-equiv="X-UA-Compatible" content="IE=7" />


and let you know how it goes.


Tags
General Discussions
Asked by
Dwayne Starkey
Top achievements
Rank 1
Answers by
Steve
Telerik team
Dwayne Starkey
Top achievements
Rank 1
Share this question
or