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Platform is down?

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Miles
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Miles asked on 06 Aug 2014, 01:07 AM
Getting 500 error on platform - does this happen often?

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David
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answered on 06 Aug 2014, 02:22 AM
I'm seeing the same thing. 500 error, multiple platforms, etc.
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Jeff
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answered on 06 Aug 2014, 03:34 AM
I am getting it too.   My mobile app that is in testing isn't able to get data from Everlive either.  Why does the status page show all systems operational?
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Anton Dobrev
Telerik team
answered on 06 Aug 2014, 08:07 AM
Hello,

We are deeply sorry for the inconvenience you have experienced.

There was a temporary outage of the Telerik Platform services which was causing the reported behavior for a subset of our customers as reported on our status page. The Telerik team has been able to identify the issue and stabilize the environment.

If the problem persists, please, clear your browser cache and cookies and try again. Should you experience any other unexpected downtime, don't hesitate to let us know.

Once again we would like to offer our apologies for any inconvenience caused.

Thank you for the patience and understanding. 


Regards,
Anton Dobrev
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Anton Dobrev
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