Permissions not accessible

[Erick]

Hi,

Since short, the permissions tab in the Backend Services (Types, Files and Settings) are not accessible.
It's loading endless...

You can access to our project E-Kalender --> EKalender Items.

Kind regards,
Jelle

[Lyubomir Dokov]

Hi,

Can you test to log out and then log in again? Everything seems normal on our side.

Let us know if you still experience this problem. It would be helpful if you could make a screenshot showing JavaScript console errors, if any.


Regards,
Lyubomir Dokov
Telerik

 

 

[Erick]

It don't works.
I have checked the other Backend database, the permissions tab works here without problems.
It seems there is something wrong with this one database...

When opening the permissions tab, we 're receiving a Javascript error:
TypeError: Cannot read property 'Name' of undefined
    at https://platform.telerik.com/bs/portal/app.min.js:158:1291107
    at Function.Zn (https://platform.telerik.com/bs/portal/app.min.js:158:336515)
    at r (https://platform.telerik.com/bs/portal/app.min.js:158:1291030)
    at https://platform.telerik.com/bs/portal/app.min.js:158:1291952
    at J (https://ajax.googleapis.com/ajax/libs/angularjs/1.2.20/angular.min.js:99:469)
    at https://ajax.googleapis.com/ajax/libs/angularjs/1.2.20/angular.min.js:101:126
    at k.$eval (https://ajax.googleapis.com/ajax/libs/angularjs/1.2.20/angular.min.js:111:353)
    at k.$digest (https://ajax.googleapis.com/ajax/libs/angularjs/1.2.20/angular.min.js:108:419)
    at k.$apply (https://ajax.googleapis.com/ajax/libs/angularjs/1.2.20/angular.min.js:112:173)
    at h (https://ajax.googleapis.com/ajax/libs/angularjs/1.2.20/angular.min.js:72:454) 

[Lyubomir Dokov]

Hello,

I found the problem. In the Permission records for your project there was a record for a non-existing role. Probably you have deleted some role at some point and the operation did not fully completed(something happened on our servers). The role itself was deleted successfully, but the associated permission records were not. This is why on loading of the Permissions screen the system was looking for the Name of a non-existing role, hence the error.

I fixed the problem, I just needed to create a fake role and then delete it. On deletion of a role all permission records are checked and optimized, which removed the orphaned records and the problem should now be fixed.

Can you please test now and see if everything works properly?

Sorry for the inconvenience.


Regards,
Lyubomir Dokov
Telerik

 

 

[Erick]

Thanks! It works fine now.