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Ordered list numbering skips number (IE) (MVC)

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Drawing API
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Jing Siang
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Jing Siang asked on 28 Sep 2020, 03:49 AM

W

We are using drawDOM and exportPDF to generate pdf file for our ASP.net MVC page. However the Ordered list (OL tag) are not rendered correctly on the pdf, the number seems to skip (example 1,3,5 ... instead of 1,2,3,4,5) and also we noted that the alphabet/roman numbering are also not supported. This only happens when we are using Internet Explorer ver 11 and Edge ver 44.18362.449.0. Are there any work arounds or fixes for this issue? Your help is greatly appreciated.

 

kendo.drawing.drawDOM($(elementID))
            .then(function (group) {
                return kendo.drawing.exportPDF(group);
            })

 

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Eyup
Telerik team
answered on 30 Sep 2020, 05:19 AM

Hello Jing,

 

To provide precise suggestions for this case, we will need to first reproduce the described issue on our side. And since the MVC version is essentially based on Kendo UI for jQuery, could you modify the following live sample to demonstrate the problem and send the new URL back to us?
https://dojo.telerik.com/AFuJAWoN

 

Regards,
Eyup
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Jing Siang
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answered on 01 Oct 2020, 02:15 AM
Hi, I have prepared the html and javascript portion

Link: https://dojo.telerik.com/AFuJAWoN/2

The issue is encountered when exporting to pdf using IE ver 11

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Eyup
Telerik team
answered on 02 Oct 2020, 07:09 PM

Hi Jing,

 

Yes, I was able to reproduce the issue now. Thank you for the provided sample.

This seems to be a real bug and I will log it in our system for fixing. Thank you for bringing this issue to our attention. I've updated your Telerik points as a token of gratitude.

 

Regards,
Eyup
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Jing Siang
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answered on 05 Oct 2020, 01:37 AM
Hi, how will I be able to apply the fix on my current version of kendo once a solution is found?
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Eyup
Telerik team
answered on 07 Oct 2020, 04:38 AM

Hi Jing,

 

I've escalated this case to the Dev team, however, I am afraid there are no workarounds for this scenario. I also cannot provide any time when this can be fixed. But you can subscribe to this public item and you will get an e-mail notification if there is any progress:
https://feedback.telerik.com/kendo-jquery-ui/1488805-exporting-nested-lists-to-pdf-on-ie-and-firefox

 

Regards,
Eyup
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Jing Siang
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Eyup
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Jing Siang
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