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MVC Controls Not Displaying Correctly On My PC

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Graham
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Graham asked on 07 Aug 2012, 02:13 PM
Selectors are not displaying down arrows, and the date picker, while usable, is not visible, on my PC.

If I publish the website from my PC, the problem appears on the live version - then another developer has to get the latest version and publish it to restore the appearance of the controls.

The attached image shows a browser with the controls working overlayed by a browser showing the same page on my PC.

I am using the same version of the MVC controls as they are. Here is a listing of my project bin directory:

 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools
\TPNTools\bin


07/08/2012  14:44    <DIR>          .
07/08/2012  14:44    <DIR>          ..
07/06/2012  11:57           970,752 Telerik.Web.Mvc.dll
07/06/2012  11:57         2,754,048 Telerik.Web.Mvc.pdb
07/06/2012  11:57         1,260,653 Telerik.Web.Mvc.xml
07/08/2012  14:44           401,408 TPNTools.dll
07/08/2012  14:44           548,352 TPNTools.pdb
               5 File(s)      5,935,213 bytes
               2 Dir(s)  209,180,905,472 bytes free

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Alex Gyoshev
Telerik team
answered on 08 Aug 2012, 05:56 AM
Hello Graham,

Judging from the screenshot, the images are missing. They should be in the Content folder, alongside the CSS files for the themes.

All the best,
Alex Gyoshev
the Telerik team
Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
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Graham
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answered on 08 Aug 2012, 11:20 AM
Thanks for your response, Alex.

I seem to have everything that I should have in the project content folder. Can you give me the name of the calendar icon? I cannot see any images in the source code:

<div class="t-widget t-datepicker" id="ScanStartDate1"><div class="t-picker-wrap"><input class="t-input" data-val="true" data-val-required="The Scan Date field is required." id="ScanStartDate" name="ScanStartDate" type="text" /><span class="t-select"><span class="t-icon t-icon-calendar" title="Open the calendar">

Is there a possibility that I haven't installed the Telerik package correctly? Screenshot of installed files attached.
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Alex Gyoshev
Telerik team
answered on 08 Aug 2012, 11:34 AM
Hello Graham,

All images are merged in a single sprite file. Are there any network errors reported in firebug / the chrome developer console / fiddler when you open the site? Something is preventing all images from showing up.

Regards,
Alex Gyoshev
the Telerik team
Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
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Graham
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answered on 08 Aug 2012, 02:21 PM
Hi Alex,

In developer mode, Chrome is reporting that sprite.png is not found (see attached image). However, my copy of the Visual Studio 2010 project seems to have sprite.png in the same places as my colleagues'.

Please advise.

Listing of sprite.png files in project appended:

 Volume in drive C is OS
 Volume Serial Number is 5E4D-4743


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Black


30/07/2012  12:00            13,072 sprite.png
               1 File(s)         13,072 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Default


30/07/2012  12:00            11,494 sprite.png
               1 File(s)         11,494 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Forest


30/07/2012  12:00            13,952 sprite.png
               1 File(s)         13,952 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Hay


30/07/2012  12:00            11,923 sprite.png
               1 File(s)         11,923 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Metro


30/07/2012  12:00             5,617 sprite.png
               1 File(s)          5,617 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Office2007


30/07/2012  12:00            13,230 sprite.png
               1 File(s)         13,230 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Office2010Black


30/07/2012  12:00            11,989 sprite.png
               1 File(s)         11,989 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Office2010Blue


30/07/2012  12:00             3,513 sprite.png
               1 File(s)          3,513 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Office2010Silver


30/07/2012  12:00             2,401 sprite.png
               1 File(s)          2,401 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Outlook


30/07/2012  12:00            11,349 sprite.png
               1 File(s)         11,349 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Simple


30/07/2012  12:00             4,291 sprite.png
               1 File(s)          4,291 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Sitefinity


30/07/2012  12:00             4,621 sprite.png
               1 File(s)          4,621 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Sunset


30/07/2012  12:00            12,650 sprite.png
               1 File(s)         12,650 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Telerik


30/07/2012  12:00            11,529 sprite.png
               1 File(s)         11,529 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Transparent


30/07/2012  12:00             2,853 sprite.png
               1 File(s)          2,853 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Vista


30/07/2012  12:00            13,020 sprite.png
               1 File(s)         13,020 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Web20


30/07/2012  12:00            11,234 sprite.png
               1 File(s)         11,234 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\WebBlue


30/07/2012  12:00            12,460 sprite.png
               1 File(s)         12,460 bytes


 Directory of C:\Users\graham.TPN\Documents\Visual Studio 2010\Projects\TPNTools\TPNTools\Content\2012.1.214\Windows7


30/07/2012  12:00            12,213 sprite.png
               1 File(s)         12,213 bytes


     Total Files Listed:
              19 File(s)        183,411 bytes
               0 Dir(s)  209,119,510,528 bytes free

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Alex Gyoshev
Telerik team
answered on 09 Aug 2012, 06:54 AM
Hello Graham,

Please verify that the loaded CSS files are in the correct location (so that they point to the correct PNGs), and that PNG files are served from the web server correctly.

Kind regards,
Alex Gyoshev
the Telerik team
Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
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Alex Gyoshev
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Graham
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