Media Player breaks at mobile sizes

2 posts, 0 answers
  1. Joshua
    Joshua avatar
    1 posts
    Member since:
    Nov 2012

    Posted 09 May 2018 Link to this post

    Hi there,

    I'm experiencing issues with the media player; it's breaking when used at low-resolutions such as on a mobile. I'm embedding YouTube, for what it's worth.

    By way of sample code, the example on exhibits the same issue. When under ~970 pixels in width, the Media player refuses to render, and the JavaScript console outputs and error, both in Chrome and Edge (attachments 1 and 2).

    When resized a couple of hundred pixels larger, the player immediately renders [after a refresh] and the JavaScript error goes away.

    Any assistance in getting this working at lower resolutions would be much appreciated.


  2. Stefan
    Stefan avatar
    2913 posts

    Posted 11 May 2018 Link to this post

    Hello, Joshua,

    Based on the description this sounds as one of the issues that we fixed lately:

    The fix should be available next week if there is no delay during the release process.

    If the issue still occurs using the latest version of our R2 release, please let me know and I will gladly investigate further.

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