I'm using the Everlive api is there anyway of knowing if a user has read the notification that we sent them?
1 Answer, 1 is accepted
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Anton Dobrev
Telerik team
answered on 20 Oct 2017, 10:27 AM
Hello Craig,
In brief, such piece of functionality is not supported out of the box. To give you some further details.
The Everlive API does not expose such feature, because the service side support extends to knowing if the vendor push notifications server acknowledged the sent push notification message. On the client side, my assumption is that you are using the Push Notifications plugin in a hybrid mobile application. It does not expose this functionality either.
What you can implement in your app is to incorporate further logic in the onMessageReceived callback and keep a record of the notification Id, message or other relevant data and at a later point, cross check the information for the opened messages and these you've sent. Here is how the onMessageReceivedcallback behaves. Here is how you can manage programmatically the push notifications you've sent to the app.
Let me know if this answers your question and if I may be of further assistance.
Regards,
Anton Dobrev
Progress Telerik
Everlive is now Telerik Backend Services, and is part of the Telerik Platform.