kendo ui grid server side paging not showing page number and total number of item record in grid

[Kevin Smith]

Basically I am trying to implement server side filtering and sorting but when i am setting this to server side it is working fine but page number in grid not showing also next page , previous page and total Item is not showing up.
here us how i am intialising the grid. 
<script>
        $(document).ready(function () {
            $("#grid").kendoGrid({
                columns: [
                            { field: "TicketID", title: "Id", filterable: true },
                            { field: "Name", title: "Title", filterable: true },
                            { field: "RequestorName", title: "Requestor", filterable: true },
                            { field: "Category", title: "Category", filterable: true },
                            { field: "Status", filterable: true },
                            { field: "Priority", filterable: true },
                            { field: "CreatedOn", format: "{0:MM/dd/yyyy}", filterable: false }
                ],
                dataSource: new kendo.data.DataSource({
                    transport: {
                        read: {
                            url: "/Ticketing/WebServices/TicketingService.asmx/GetTicketByProjectId",
                            contentType: 'application/json; charset=utf-8',
                            type: "POST",
                            dataType: "json",
                            data: { filter: null, sort: null },
                        },
                        parameterMap: function (data) {
                            return JSON.stringify(data);
                        }
                    },
                    
                    schema: {
                        data: "d",
                        total: "total",
                        model: {
                            id: "TicketID",
                            fields: {
                                Name: { type: "string" },
                                RequestorName: { type: "string" },
                                Category: { type: "string" },
                                Status: { type: "string" },
                                Priority: { type: "string" },
                                CreatedOn: { type: "date" }
                            }
                        }
                    },
                    pageSize: 20,
                    serverPaging: true,
                    serverSorting: true,
                    serverFiltering: true
                }),
                pageable: {
                    refresh: true,
                    pageSizes: [10, 20, 50, 100],
                    buttonCount: 12,
                },
                filterable: true,
                groupable: true,
                sortable: true,
                //selectable: true,
                filterable: true,
                reorderable: true,
                resizable: true,
                columnMenu: true
            });
        });
    </script>
--------------------------------------------------------------------------------WEB Service Method-------------------------------------------------------------------------------------
        protected Dictionary<string, DataTable> FilterColumns;

        [WebMethod]
        public IEnumerable<TicketListJSON> GetTicketByProjectId(int page, int pageSize, List<GridSort> sort = null, GridFilters filter = null)
        {
            int variable = 0;
            string orderBy = null;
            string filterString = null;
            if (sort != null && sort.Count > 0)
            {
                orderBy = "order by " + sort[0].field + " " + sort[0].dir;
            }
            if (filter != null && filter.filters != null && filter.filters.Count > 0)
            {
                filterString = GetFormatedFilterString(filter);
            }

            List<TicketDetails> TicketList = _fuzeTicketingController.GetTickets();
            List<TicketListJSON> TicletListJSONs = new List<TicketListJSON>();

            foreach (TicketDetails td in TicketList)
            {
                TicketListJSON TicketJSON = new TicketListJSON();
                TicketJSON.TicketID = td.TicketID;
                TicketJSON.Name = td.Name;
                TicketJSON.RequestorName = td.RequestorName;
                TicketJSON.Category = td.Category;
                TicketJSON.Type = td.Type;
                TicketJSON.Priority = td.Priority;
                TicketJSON.Status = td.Status;
                TicketJSON.CreatedOn = td.CreatedDate;
                TicletListJSONs.Add(TicketJSON);

            }
            
            return TicletListJSONs;
        }
------------------------------------------------------------------------  Response from web service ---------------------------------------------------------------------------------------
{"d":[{"__type":"NetApp.Web.UI.Fuze.WebServices.TicketingService+TicketListJSON","TicketID":14264,"Name":"Log a ticket to test validation","RequestorName":"administrator, administrator","Category":"Dashboard","Type":"Improvement","Priority":"3 - High","Status":"Needs More Info","CreatedOn":"\/Date(1402511400000)\/"},{"__type":"NetApp.Web.UI.Fuze.WebServices.TicketingService+TicketListJSON","TicketID":14263,"Name":"Editor Testing 2 Saveing text","RequestorName":"administrator, administrator","Category":"IBPOs Cat","Type":"Improvement","Priority":"3 - High","Status":"Pending Approval","CreatedOn":"\/Date(1401733800000)\/"},{"__type":"NetApp.Web.UI.Fuze.WebServices.TicketingService+TicketListJSON","TicketID":14255,"Name":"IE 8 issue","RequestorName":"administrator, administrator","Category":"Working 1","Type":"Task","Priority":"4 - Normal","Status":"New | New Sub 2 | New 3","CreatedOn":"\/Date(1399055400000)\/"}]}

----------------------------------------------------------------------------------------- Post to Web Service ------------------------------------------------------------------------------------------------------------
source  : {"filter":null,"sort":null,"take":10,"skip":0,"page":1,"pageSize":10}

[Nikolay Rusev]

Hello Kevin,

This is because in the server response there doesn't seem to have a field `total` from which the DataSource to read the total item count. This is required to have correctly functional pager.

Regards,
Nikolay Rusev
Telerik