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kendo pdf viewer showing extra text between pages

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n/a asked on 24 Oct 2019, 12:56 PM

Latest 2019 R3 release,

kendo for dotnet core,

pdf.js same version as from pdf vewier kendo demo cdn,

only started happening in R3, R1,R2 weren't effected.

 

Please see attached.

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Dimitar
Telerik team
answered on 28 Oct 2019, 06:31 AM

Hello,

I have reviewed the provided screenshots and noticed that the zoom ComboBox in the PDFViewer Toolbar is not initialized/styled correctly. Thus, I assume that the observed issue where the page content overflows might be related to the loaded styles on the page.

Taking the above into consideration, may I ask you to send me an isolated solution, where the exact PDFViewer configuration and loaded resources(js and css) can be observed? In this way, I will be able to examine the exact scenario on my end, troubleshoot the cause for the issue and advise you further.

In the meantime, please make sure that the correct client-side resources are loaded in the <head> section of the application's _Layout.cshtml file:

<head>
  ...
 
 <link rel="stylesheet" href="https://kendo.cdn.telerik.com/2019.3.1023/styles/kendo.default-v2.min.css">

  <script src="https://code.jquery.com/jquery-3.3.1.min.js"></script>
  <script src="https://kendo.cdn.telerik.com/2019.3.1023/js/kendo.all.min.js"></script>
  <script src="https://kendo.cdn.telerik.com/2019.3.1023/js/kendo.aspnetmvc.min.js"></script>
</head>

Additional information about the Sass-based themes could be found in the related documentation article:

I am looking forward to hearing from you.

Regards,
Dimitar
Progress Telerik



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answered on 30 Oct 2019, 07:48 PM
it was a css issue, we didn't run the sass theme builder in a while its resolved.  thanks so much
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answered on 05 Jun 2020, 07:45 AM

I am facing same issue.
Extra text is display between page
What is exact solution ?

 

 

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Dimitar
Telerik team
answered on 08 Jun 2020, 06:00 AM

Hello John,

The issue seems identical to the one that Logan Marshall described and seems related to the themes. That being said, could you verify that:

1) The used theme version matches the referenced scripts.

2) In case of using a custom theme from the Sass ThemeBuilder, please update Kendo UI to the latest version and also generate a new theme from the themebuilder with the desired settings.

Regards,
Dimitar
Progress Telerik

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