Kendo grid not loaded the same in the browser

[Antsa]

Hello, 

I have a question about grids loading: some customers could receive the fully loaded content on the UI, while some received a different loaded content for the same JSP code. Here are how the loaded HTML using the same code look like in the browser for two different customers: 

for one customer:

<div id="transportGrid">
    <div class="k-header k-grid-toolbar ">...</div>
    <table role="grid" tabindex="0" data-role="selectable" class="k-selectable" style aria-activedescendant="transportGrid_active_cell">...</table>
    <div class="k-pager-wrap k-grid-pager k-widget k-floatwrap userDefinedBgColor" data-role="pager">...</div>
    <div class="k-resize-handle">...</div>
</div>

 

for the second customer:

<div id="transportGrid">
     <div class="k-header k-grid-toolbar">...</div>
     <div class="k-grid-header" style="padding-right: 17px;">...</div>
     <div class="k-grid-content k-auto-scrollable userDefinedBgColor">...</div>
     <div class="k-pager-wrap k-grid-pager k-widget k-floatwrap userDefinedBgColor" data-role="pager">...</div>
</div>

so for the first customer, the <divs> containing the k-grid-header and k-grid-content are ignored and replaced by <table> element. 

Do you know the reason of the difference of the loaded contents?

Thanks in advance for your help and answer.

Best regards,

Antsa Rakotoarimalala

[Antsa]

it's alright, found out that k-scrollable was not available when accessibilites for disabled persons was used. 

[Patrick | Technical Support Engineer, Senior]

Hello Antsa,

When the Kendo UI Grid is set to non-scrollable, the first customer's configuration will be utilized as shown in this Progress Kendo UI Dojo. 

Otherwise, it'll use the second customer's setup(Dojo).  

Additionally, we recommend for optimal accessibility to disable the Grid's scrollable functionality.  Please let me know if you have any questions regarding the above.

Regards,
Patrick | Technical Support Engineer, Senior
Progress Telerik