Kendo Grid cell edit mode is not working in Internet explorer but in Google chrome

[Rahul]

Hi Kendo Team,

We are using Kendo UI (Free download version) for our ASP.NET + CRM support application
development.
Kendo Grid and Datepicker are the controls we are facing issues with.

 1) Grid cell edit does not work in IE8 browser but in Chrome browser
If you are editing Grid cell and hit TAB key or ENTER key, cell wont persist the newly added values while in IE8 but it will persist the newly added values if you are using Chrome.
If cell is of numeric type then while editing Increment and Decrements option within cell are not coming in IE8 but in chrome.

2) Date picker is not working in Kendo window We are placing Date picker control along with some other html controls in a div and assigning that div to Kendo window. On click of Date picker icon it is failing to open Date popup in any browser. Whereas we have Date picker in parent window and which is working absolutely fine there but not in kendo window (child modal window)

Please suggest us some solution on this to make it working.

--Thanks,
RP

[Alexander Valchev]

Hi Rahul,

Could you please clarify what do you mean by "Free download version" - are you using the trial or GPL distribution of the framework?

Regarding your technical questions:

I am afraid that the provided information is not sufficient enough in order to determine what exactly is going wrong. I tested the first issue in Grid batch editing demo but did not manage to reproduce the behaviour that you described. For your convenience I made a short screencast:

• http://screencast.com/t/UP03Vx3DEgV
  
  

Does the problem occurs on your side when you open the same demo page?.

The second issue I tried to reproduce in a jsBin but to no avail. Could you please check it and let me know how your configuration differs from the one I used?

• http://jsbin.com/IQAREgI/2/edit
  
  

Regards,
Alexander Valchev
Telerik

[Rahul]

Hi Alexander,

I'm using Trial Version of KENDO UI controls.

Issue 1) PFA snap shots of IE and Chrome browser UI , If you are fine then I can walk you through my code using live meeting which will give you clear view on issue.

Issue 2) For Datepicker I'm using below code,
--Code In .JS file

var wnd = $("#submitRequest")
        .kendoWindow({
        title: "Product Details",
        modal: true,
        visible: false,
        resizable: false,
width: 300
}).data("kendoWindow");

--Code in HTM file
<div id="submitRequest">
        <script>
            $("#datepicker").kendoDatePicker();
        </script>


<table id="Product-Needed-table">
                <tr>
                    <td style="text-align: left; vertical-align: middle;">
                        <label for="PrdtNeed">
                            What date is product needed ?</label>
                    </td>
                    <td style="text-align: right; vertical-align: middle; padding-left: 300px;">
                        <input type="text" name="datepicker" id="datepicker" style="width: 150px;" onkeypress="return dateValidation(event)"
                            onchange="return isIntegerForDate(this)" maxlength="10" />
                        <br />
                        <span style="font-size: xx-small">Ex: MM/DD/YYYY</span>
                    </td>
                </tr>
            </table>
</div>

--thanks,
RP

[Alexander Valchev]

Hi Rahul,

Although that the screenshot clearly demonstrates the problem, it does not provide any sufficient information that will help us determine where the problem comes from. Have in mind that the support service is most effective if you provide a simplified runnable example that isolates the issue. This way we can focus on the particular problem and provide you with a concrete recommendations much faster.

Since the same issue does not occur in the demos, I kindly ask you to provide such sample and I will check it right away.

Regarding the issue that you experienced with the DatePicker control, I modified previous jsBin with the code that you provided but did not manage to reproduce it.

• http://jsbin.com/IQAREgI/6

Could you please check it and let me know what I am missing?

Regards,
Alexander Valchev
Telerik

[Rahul]

Hi,
I've posted my sample code on JSBIN, below is the link for the same.

My requirement is,
I have multiple DIV tags and depending upon certain scenarios I need to group few DIV tags and append them into one DIV.
Upon Submit click new window should be open with consolidated DIV tags

http://jsbin.com/edAsUfa/19/edit

--Thanks,
RP

[Kiril Nikolov]

Hi Rahul,

A colleague of mine explained to you in your other support ticket that if you want to continue using Telerik support you would need to purchase a commercial license for the Kendo UI product.

In case your company already owns such a license please ask the license holder to add your account as a licensed developer, as such information is not provided in our system. 

Thank you in advance for your cooperation.
 
Regards,
Kiril Nikolov
Telerik