Kendo Conversational UI - Auto-scroll

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Conversational UI
Roy Dale
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Roy Dale asked on 18 Sep 2025, 11:55 AM | edited on 18 Sep 2025, 11:57 AM

Hi,

We're using the Conversational UI Chat for our AI enabled initiative. The issue we're encountering right now is regarding the auto-scroll. When we send a prompt to our AI agent and it responds back, if the response is long, the user needs to scroll up to view the response from the start. It doesn't really help the user experience. It will be great if it just scrolls down where the first part of the response is visible (not all the way to bottom) and let the user scroll down to view the rest. Or at the very least have an option for us to turn off the auto-scroll to the bottom. Is there a solution that we can use to address this?

Thanks

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Conversational UI
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Roy Dale
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