Issue with pasting from Word doc to editor on Chrome on Mac

16 posts, 0 answers
  1. Kaoru
    Kaoru avatar
    12 posts
    Member since:
    Mar 2015

    Posted 17 Aug Link to this post

    I have a Macbook with El Capitan and MS Word 2011. When I try to copy text from word doc by doing command C and command V, it paste the text as an image automatically so I have to do "Paste and Match Style". It only happens on Chrome and not on Firefox. Is there a way to simply paste as text and not as image?
  2. Misho
    Admin
    Misho avatar
    161 posts

    Posted 21 Aug Link to this post

    Hi,

    Thank you for contacting us about the issue you have faced.

    I was not able to replicate the issue with pasting in Editor component using command V  in Chrome on our online demos.
    Here is a video showing my test: https://www.screencast.com/t/tEZpexcrvU

    Could you please confirm whether the issue could be replicated on our online demos on your side so that we could be able reproduce and research the issue on our side and do our best to provide you with a reliable solution or workaround?

    Thanks for your collaboration.

    Best Regards,
    Misho
    Progress Telerik
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  3. Kaoru
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    12 posts
    Member since:
    Mar 2015

    Posted 05 Oct in reply to Misho Link to this post

    Thank you for testing and posting the video. If I paste on FireFox, it works fine but it only happens on Chrome. I tried 3 different patterns below and all got pasted as an image and not as text.

     

     @Html.TextAreaFor(m => m.description, new { @class = "textareabig", required = "required", validationmessage = "Please enter Job Description." })

    @Html.Kendo().EditorFor(m => m.description).HtmlAttributes(new {@class = "textareabig", required = "required", validationmessage = "Please enter Job Description." })

    @(Html.Kendo().Editor()
                      .Name("description")
                      .HtmlAttributes(new { style = "height:440px", aria_label = "editor", required = "required", validationmessage = "Please enter Job Description." })
                      .Resizable(resizable => resizable.Content(true).Toolbar(true))
                    )

    Please see attached file for more info.
  4. Kaoru
    Kaoru avatar
    12 posts
    Member since:
    Mar 2015

    Posted 05 Oct in reply to Kaoru Link to this post

    Please see the attached file.
  5. Kaoru
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    Member since:
    Mar 2015

    Posted 05 Oct in reply to Kaoru Link to this post

    PLease see attached screenshot.
  6. Kaoru
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    Member since:
    Mar 2015

    Posted 05 Oct in reply to Kaoru Link to this post

    Please see the attached screenshot.
  7. Kaoru
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    12 posts
    Member since:
    Mar 2015

    Posted 05 Oct in reply to Kaoru Link to this post

    Please see screenshot
  8. Kaoru
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    12 posts
    Member since:
    Mar 2015

    Posted 05 Oct in reply to Kaoru Link to this post

    Please see this screenshot.
  9. Kaoru
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    12 posts
    Member since:
    Mar 2015

    Posted 05 Oct in reply to Kaoru Link to this post

    not letting me to upload any files...
  10. Kaoru
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    12 posts
    Member since:
    Mar 2015

    Posted 05 Oct Link to this post

    screenshot
  11. Misho
    Admin
    Misho avatar
    161 posts

    Posted 09 Oct Link to this post

    Hello,

    I was not able to reproduce the issue of pasting text as image.
    Please try to reproduce the problem on Editor demos http://demos.telerik.com/kendo-ui/editor/index and send us back a screenshot or a video of the reproduction. In case it is not reproducible on the demos, please isolate your custom setup in a simple, fully runnable project and send it back in an attachment so that we can run the setup locally on our side, debug and provide you with a reliable solution.
    Could you please also specify what the version of Chrome browser and your Mac operating system are?

    Best Regards,
    Misho
    Progress Telerik
    Try our brand new, jQuery-free Angular components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
  12. Kaoru
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    12 posts
    Member since:
    Mar 2015

    Posted 09 Oct in reply to Misho Link to this post

    if i try pasting on the demo, it works ok. Im' trying to see why it's not working on our environments.

     

  13. Kaoru
    Kaoru avatar
    12 posts
    Member since:
    Mar 2015

    Posted 09 Oct in reply to Kaoru Link to this post

    and this is happening on all 3 pages that has kendo editor.
  14. Kaoru
    Kaoru avatar
    12 posts
    Member since:
    Mar 2015

    Posted 09 Oct Link to this post

    please see the screen record mov.
  15. Veselin Tsvetanov
    Admin
    Veselin Tsvetanov avatar
    563 posts

    Posted 11 Oct Link to this post

    Hello Kaoru,

    Please, prepare and send us an isolated, fully runnable sample (you could use our Dojo platform). This way we will be able to troubleshoot the issue locally and to provide you with the most appropriate assistance for this case.

    Regards,
    Veselin Tsvetanov
    Progress Telerik
    Try our brand new, jQuery-free Angular components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
  16. Kaoru
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    12 posts
    Member since:
    Mar 2015

    Posted 11 Oct Link to this post

    Hello

    i found the solution. it was caused by the older version of JS.

     

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