Issue with Kendo Grid Column Resize Cursor

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Grid
Mohan
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Mohan asked on 19 Jul 2023, 06:15 PM

Dear Kendo UI Team,


I recently encountered a specific issue related to the Kendo Grid component, more precisely, with the column resize cursor. Currently, when hovering over the column line in the Kendo Grid, the resize cursor is not showing as expected. Interestingly, we discovered that if we manually activate the cursor div using developer tools from the browser, the cursor starts working correctly. But this behavior is only temporary, and as soon as we close the developer tools, the issue reoccurs.

Description of the Issue:
When we hover over the column line in the Kendo Grid, the expected resize cursor (e.g., the horizontal double-headed arrow) is not displayed, which makes it difficult for our users to identify that they can resize the columns.

Steps to Reproduce:
1. Open the affected web page containing the Kendo Grid.
2. Hover over the column line in the grid.

Expected Behavior:
The cursor should change to a resize cursor, indicating that the user can adjust the column width.

Actual Behavior:
The cursor remains unchanged, leading to confusion for users trying to resize the columns.

Attempted Solutions:
We attempted to troubleshoot the issue ourselves by inspecting the elements using the browser's developer tools. As mentioned earlier, when we manually activate the cursor div using developer tools, the cursor starts working correctly. However, this solution is not practical for our users as it requires developer tools to be open consistently.

Screenshot attached for your reference.

We would greatly appreciate it if you could investigate this matter further and provide us with a viable solution. As this issue affects the usability of our application, we are eager to resolve it promptly.

Please let us know if there are any additional details or materials you require from our end to assist with troubleshooting.

Thank you for your attention to this matter, and we look forward to hearing from you soon.

Best regards,

Georgi Denchev
Telerik team
commented on 24 Jul 2023, 12:49 PM

Hi, Mohan,

Thank you for the provided details.

May I ask you if you've tested with the latest release of the library? If you're using an older version, it is possible that this is a bug that has already been fixed in a newer release.

If the above image is from a Grid that uses the latest version of Kendo UI, could you provide me with some sample where I can observe the problem? I checked our online demo that has resizable columns here:

https://demos.telerik.com/kendo-ui/grid/column-resizing 

However, I wasn't able to see the same issue.

Best Regards,

Georgi

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