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I cant upload binary to Apple Store

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Apple iOS
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Gisli
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Gisli asked on 06 May 2014, 01:25 PM
Hi,
I have the app ready, the binary and certificates in iOS Dev Console.

In the final step to publish to the store, i get this error (the account is correct)

Upload to iTunes Connect failed.Directory Services reported the following error: Your Apple ID or password was entered incorrectly. (-20101)

In iTunes Connect, verify that you have at least one application record that meets the following requirements.App record requirements
Bundle ID: myapp
State: Waiting For Upload

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Iva Koevska
Telerik team
answered on 07 May 2014, 12:46 PM
Hi Gisli,

We are sorry to hear about your troubles with publishing. The reported behavior is inherent with a known issue described here.

Basically, if your Apple ID or  password contain characters that do not fall into the a-z, A-Z, or 0-9 groups of characters, you will experience the reported issue. Let us know if correcting your credentials to match these requirements fixes the issue.

In addition, you need to be aware that sometimes the Publish operation might fail with a "Cannot upload application" non-specific error message. This is usually a time out on our side but your binary upload goes through. Should you get this error, please check your binary status in iTunes Connect. If the upload completed (although an error was shown), the binary state should be: Upload Received / Waiting For Review / Ready for Sale or Rejected.

Thank you!

Regards,
Iva Koevska
Telerik
 

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Apple iOS
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Gisli
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Iva Koevska
Telerik team
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