I am facing an issue related to a mobile recharge, and I would appreciate some guidance. A recharge was mistakenly applied to the wrong Airtel number, and now I need help on how to request support for correcting this issue.
Before trying anything else, what is the correct method to contact Airtel customer care for such cases? Also, what details should a user provide (like payment reference, transaction ID, or time of recharge) so the support team can verify the request properly?
If someone has handled a similar situation before, please share the steps that worked for you.
Any suggestions or best practices will be very helpful.
Thank you!