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Getting error pages when posting in forums

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100% asked on 14 May 2014, 08:12 AM
It is a very frequent problem that I get an error page when I post to the telerik forums.

The text is lost, and if I am lucky, the posting was actually made, even if I receive an error.

It happens a lot, maybe each 5th try to post something.

Another problem is that the forums are incredibly slow.

I am expecting more from a forum that I am actually paying to use.

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Emil
Telerik team
answered on 15 May 2014, 04:26 PM
Hello,

First of all, please apologize for the caused inconvenience. We are constantly trying to provide our clients with better services and your feedback is really valuable to identify where we must put more effort in order to make your experience superb.

Our forums are the most overloaded part of our website and we have already identified the need to improve the performance and fix the glitches you already mentioned. What we can share with you at this stage is that we are already researching different alternatives to improve the loading times and we are working very hard on this one. We are expecting significant improvement during the next month.

Thanks for your patience and if you think we can help with anything else - do not hesitate to drop us a line!

Regards,
Emil
Telerik
 
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