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Failed to parse the incoming payload

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Monitor integration

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infoweshanney asked on 22 Aug 2014, 08:09 PM

Hello,

So we are looking at integrating your Analytics Monitor into our ASP.NET platform but are running into a problem with reporting the data. A bit of logging as revealed the following:

EQATEC Analytics Monitor: IAnalyticsMonitor.Start: monitor started
EQATEC Analytics Monitor ***** ERROR *****: Failed to parse the incoming payload (942 characters, '<html>

<head>
<meta http-equiv="Content-Language".../font> 

</body>

</html>
'). Error message is The 'meta' start tag on line 5 does not match the end tag of 'head'. Line 7, position 3.
EQATEC Analytics Monitor: Statistics failed to be sent: Failed to parse the incoming payload (942 characters, '<html>

<head>
<meta http-equiv="Content-Language".../font> 

</body>

</html>
')
EQATEC Analytics Monitor: IAnalyticsMonitor.Stop: monitor stopped

It seems that the monitor is having difficulty communication with your monitor service, or something to that tune. We are using version 3.2.61 of your .NET Analytics Library; can you provide any insight as to what it happening here?

Thank you,

Wes Hanney

2 Answers, 1 is accepted

answered on 22 Aug 2014, 08:43 PM

Hey Everyone,

Nevermind, I figured out the problem. I intercepted the HTTP calls made by the monitor with Charles and came up with this:

<html>

<head>
<meta http-equiv="Content-Language" content="en-us">
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<title>Blocked by VIPRE</title> 
</head>

<body>


 


VIPRE has determined that the site 


you are trying to visit contains potentially harmful or objectionable content. 
 
To
proceed to this site, contact your IT administrator. 

</body>

</html>

So long story short: blocked by Antivirus.

Sorry for the inconvenience,

Wes Hanney

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Failed to parse the incoming payload

2 Answers, 1 is accepted