Export to Word: Missing Text

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Report Designer (standalone) Report Viewer - WPF
Bradley
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Bradley asked on 18 Jul 2025, 02:35 AM

I have a report that I'm viewing in a WPF app.  The report looks perfect on-screen and when I export to PDF.  However, when I export to "Word Document", there are a few fields that simply don't show up in the Word document.  There is also, in the page footer, a horizontal line that comes out as just a partial line, and footer text that doesn't appear at all.

Are there any pointers or suggestions to get these working?

 
Krasimir
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commented on 21 Jul 2025, 07:35 AM

Hello Bradley,

Is it possible to share some screenshot (even partial) ? Is the problem reproduceable with a simple isolated report? If yes, would you mind sharing the report definition here, so that we can take a look at it?

It's hard to get better idea on what might be causing the problem unless we have a report definition or some screenshot. My first point for troubleshooting would be page margins but this is a relatively long shot.

Regards,
Krasi

Bradley
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commented on 05 Aug 2025, 07:02 PM

Unfortunately I'd likely have to do that under an NDA.  I've had trouble getting it down to a simplified (isolated) report.

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Petar
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answered on 07 Aug 2025, 09:27 AM

Hi everyone,

Brad has decided to open a support ticket regarding this issue, and we resolved it there.

Nonetheless, in case someone else comes across the same issue, please make sure to check the article Design Considerations for the Word Rendering. While I can't provide extensive details about the support ticket, one common cause of layout disruptions—such as missing text—is overlapping items.

Regards,
Petar
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Bradley
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commented on 07 Aug 2025, 02:35 PM

Telerik support is great!  They could have said RTFM, citing the article above, but they were gracious and worked with me, identifying the overlapping items in my report.

Thanks, Petar and team! 😊

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