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Export dropdown list disabled

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cheekl
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cheekl asked on 25 Sep 2009, 08:48 AM
When I use Firefox 3.5.3 to browse a page with report viewer, the export dropdown list is disabled. But IE do not have such problem.

The reporting version is 3.1.9.807

How to overcome this?

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Steve
Telerik team
answered on 25 Sep 2009, 09:05 AM
Hi cheekl,

We're using Firefox in our daily work as well as many other users of Telerik Reporting, but we've not noticed or been reported such an issue. In fact you can go ahead and test whether you would get the same behavior in our online demo reports here.
We believe that there is something else messing up the report viewer's toolbar e.g. global css or themes for your page. Please exclude all those and verify if the problem is gone. If it persists, please send us your .aspx page with the viewer along with your web.config, and we would be able to provide more info once we review them.

Kind regards,
Steve
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cheekl
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answered on 25 Sep 2009, 10:02 AM
Yes, you are right. I have a css file inside App_Themes\Blue folder. My theme set to blue. If I remove the css file, then the export dropdown is enabled.
Then I try to put back the css and remove some of the setting in the css file. However, the export dropdown disabled again even I remove all the lines in css file.
Is that means I cannot use css file in my theme?

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Steve
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answered on 25 Sep 2009, 10:46 AM
Hello cheekl,

You need to make sure your styles do not affect html elements directly, which is probably what happens in your case. You can apply the styles through the CssClass property and thus avoid any mess up with control's you do not want to be affected. More info on ASP.NET themes is available in this MSDN article.

Regards,
Steve
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cheekl
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answered on 28 Sep 2009, 01:39 AM
I tried to delete all the stylesheet in css for. Which means the css is blank. But the export button still disabled. So what causes this problem.
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cheekl
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answered on 28 Sep 2009, 03:20 AM
Forget about the last post... it's because I did not clear the cache. I found the style sheet which causing the problem. The problem is solved now. Thanks.
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Aaron
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answered on 27 Dec 2011, 05:32 PM
Wrong thread.  Please dis regard.

  
Thanks
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cheekl
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