Exception in RibbonView

[Peter Chapman]

Hi Telerik!

We've had RibbonView deployed without problem for many years, I believe running Q1 2018.

Now we are getting a strange exception caused by a recursive call / infinite loop:

 "System.Windows.Input.MouseDevice.Capture(System.Windows.IInputElement, System.Windows.Input.CaptureMode)",
      "Telerik.Windows.Controls.AutoClosePopupWrapper.OnLostMouseCapture(System.Object, System.Windows.Input.MouseEventArgs)",
      "System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)",
      "System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)",
      "System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)",
      "System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)",
      "System.Windows.UIElement.RaiseTrustedEvent(System.Windows.RoutedEventArgs)",
      "System.Windows.Input.InputManager.ProcessStagingArea()",
      "System.Windows.Input.InputManager.ProcessInput(System.Windows.Input.InputEventArgs)",
      "System.Windows.Input.MouseDevice.ChangeMouseCapture(System.Windows.IInputElement, System.Windows.Input.IMouseInputProvider, System.Windows.Input.CaptureMode, Int32)"

 

Any ideas?

Thanks

Pete

[Dilyan Traykov]

Hi Pete,

Thank you for the provided stack trace.

Upon investigating our internal backlog, however, I'm unable to find information regarding a similar issue.

You mentioned using the R1 2018 version of our suite. Would you find it possible to update to our latest release and check whether the issue has been resolved along with any of our releases? If that is not the case, can I kindly ask you to try and isolate this exception in a small sample project so that I can investigate its cause at my end?

Please let me know how this goes. I will be awaiting your reply.

Regards,
Dilyan Traykov
Progress Telerik