Error while retrieving metadata

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2 posts, 0 answers
  1. Prestige Pop-up Sprinklers
    Prestige Pop-up Sprinklers avatar
    3 posts
    Member since:
    Dec 2014

    Posted 30 Mar 2017 Link to this post

    I'm trying to add a new application to Telerik AppManager.  The app was built inside the AppBuilder for iOS, I download it; then upload it to AppManager.  After it uploads the service try to extract the metadata and then I get the error "Error while retrieving metadata".

    Any ideas?

  2. Anton Dobrev
    Admin
    Anton Dobrev avatar
    609 posts

    Posted 03 Apr 2017 Link to this post

    @Kyle

    After checking with the AppManager team there were no problems with the service at the time of your report.

    Similar issues can appear when the metadata of the file is not correct or corresponding to the file extension. For example, an IPA file is uploaded but the file extension is not correct, which obviously should be .ipa for iOS app packages.

    That is why my suggestion would be to double check the application package and file extension you are building and uploading to AppManager.

    Let me know if you have further questions.

    Regards,
    Anton Dobrev
    Telerik by Progress
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