Document Map working in Report Designer not in Website

[Savan]

Hi,

I am created report and selected field which i want as document map. when i run the report in report designer it works fine and displays the document map as you can see in file 1 which is fine. i added the report to the project and when i run the project in chrome instead of field which i selected as document map it displayed the Report Title which you can see in image no 2. i have followed the steps shown in how to set document map page on telerik website. don't know why it is working in report designer and not in website

Please help me with this.

 

Kind Regards,

Savan K. Parmar

[Stef]

Hi Savan,

Please check if the page with the HTML5 Viewer has an RadScriptManager on it as this is a known issue logged in our system for improvement.

In case the problems are related, test switching to Table of Contents navigation, until the issue is fixed.

Regards,
Stef
Telerik by Progress

[Savan]

Hi Stef,

Can you please let me know how to check if the ReadScriptManager is on or not?  also you mentioned that this is know issue and logged in your system for improvement does it mean that this issue come across to other users as well and you guys are working for solution?

In our reports Table of Contents won't help we need Document Map only so i need to have it display properly in website.

 

Regards,

Savan K. Parmar

[Stef]

Hi Savan,

The issue is logged in our system for improvement and a fix will be provided in a consecutive release.
If you use Telerik UI for AJAX, check master pages and the page with the viewer for RadScriptManager tag. In case issues are not related, please post the markup of the page with the viewer and the one of related master pages.

Regards,
Stef
Telerik by Progress

[Nasko]

Hello Savan,

We would like to notify you that this issue is no longer present in the latest release of Telerik Reporting.

Regards,
Nasko
Progress Telerik

[Savan]

guys,

my current telerik version is 11.1.17.503 but still i am facing the same issue. Document map is not showing any data.

need help on this

Regards,

Savan

[Katia]

Hello Savan,

The fix was provided in R3 2017 SP1 release - release notes. Therefore, you will need to upgrade at least to version 11.2.17.1025.


Regards,
Katia
Progress Telerik

[Divyang]

Hello Katia,

I am using latest version 15.2.21.1125 of Telerik report but still its not showing document map in the report viewer. Can you please guide me to sort out this issue.?

 

Regards,

Kiran Shah

[Dimitar]

Hello Kirah,

We are not aware of such an issue with the 15.2.21.1125 release.

Is the document map displaying when you preview the report in any of the report designers?

Please have a look at the Document Map Overview and How to Add a Report Item to Document Map article and make sure that the DocumentMapText property evaluates correctly. 

If the DocumentMapText does not evaluate to a unique value, then a unique value should be set to the BookmarkId property. 

Also, please make sure that the documentMapVisible property of your report viewer is not False.

If you would need further assistance, please send us a runnable project that demonstrates the issue(alongside the troublesome report file). If a whole project is not an option, please record a Fiddler Jam log following this link and attach it here alongside the report.

[Divyang]

Hi Dimitar, 

Thanks for your quick response. I have tried mentioned solutions but still no success.

Please find the Fiddler Jam log from below link.

https://jam.getfiddler.com/sessions/dfa70371-386f-407a-97d3-b65ec249c216?t=2deb1ad96663909176ad1c70020ddb31eb55c662c4a922aa383c02db1605ea047103a7df6f387a4097d3b65ec249c216

 

Please check all attached images as below

Image_1.PNG : Report designer screen, Set the DocumentMapText property as highlighted.

Image_2.PNG : When preview the report in Report Designer, it shows document map correctly at left side.

Image_3.PNG : This screen is of report executed from the website, and it doesn't show the Bookmark map.

Image_4.PNG : Already set the report viewer's DocumentMapVisible property as true although its true by default.

 

Let me know if you need anything further. Please help me as early as possible to sort out this.

 

[Dimitar]

Hello Kirah,

Thank you for the attached files and the provided information!

Based on the attached screenshot, it seems that you are using the FontAwesome(FA) report viewer template, is that correct? I tested to load a report with a document map with this template and I did not encounter this problem(see attached video) but it may still be a good idea for you to also test with our default template.

I went through the Fiddler Jam(thank you for creating such!) and found the following error: 

[{"type":"string","value":"Unknown DataSource transport type 'json'.\nVerify that registration scripts for this type are included after Kendo UI on the page."}]

This is a common issue and has been described in the Common Issues section of the documentation, please check the solution. Note that this error is probably not related to Reporting as it was thrown while you were selecting the options before initializing the report viewer.

I did not see any other errors in the log but I noticed that you use a kind of old version of kendo - http://localhost:52931/Scripts/kendo/2017.1.223/kendo.all.min.js. That could be the cause for the document map not showing up. Please test with a more up-to-date version like Kendo UI v2020.3.1118. Try to also use a newer version of jQuery.

If the issue persists, please send me a runnable project that I can investigate locally. Since you may not wish to do so in the forums, feel free to send me the project in a support ticket, for example, the one that you opened up recently. 

I will be looking forward to an update from you.