[Solved] Dissapearing Group Rows

[Stephen]

Hi there. I'm trying to deal with a couple of issues (both involving dissapearing group rows). In the first case, when using the scrollwheel to resize the browser fonts larger, at a certain point the group rows dissapear (replaced by an empty white bar). What could cause this to happen? I hesitate to post my xaml here, since we've done so much customization to it that it's become huge.

 In the other case (same grid), we're trying to print the grid. I order to make it look right we've got to scale it so that it fits the page horizontally. When too many columns are present (5) the group rows dissapear. I've tried the grid print example, and it seems to scale with no problems. If I disable the scaling in our own code, the group rows remain (although they then run off the page on the right). What could cause this to happen?

 Edit: I've modified the sample project to illustrate the print behavior (the main one I'm trying to solve). The group rows on the second page are missing. I'll send that along as a support ticket.

 Edit2: Ok, I've no idea how to submit a support ticket. The link to send a support ticket just sends me to the base support section of the site. :(

 Thanks!
 Steve

[Stephen]

Any word on this? This is really a critical issue for us.

[Stephen]

Hello? Can somebody tell me how to submit a support ticket?

 Cheers,
 Steve

[Maya]

Hello Stephen,

We did have similar issues, but they have already been fixed. So, please download our current official release Q3 2010 SP1 or our Latest Internal Build and test your application with the corresponding binaries. 
As far as submitting of support tickets is concerned, you may benefit from them in case you have an unexpired Trial, Standard or Priority Package. You may take a look at this page giving more information on the support options. 

Greetings,
Maya
the Telerik team