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On WP8, VS2012, I set up the app like shown here: http://www.telerik.com/help/windows-phone/rateapplicationreminder-gettingstarted.html, but an exception occurs on rateReminder.Notify():
"ApplicationRuntimeHelper class should be initialized before using this component."
On WP Silverlight 8.1, VS 2013, set up app the same, however the rate reminder works fine without calling .Notify(). When I add the call to Notify(), and exception occurs.
Knowing that, I removed the call to Notify in the VS2012 app, but the reminder never shows
"ApplicationRuntimeHelper class should be initialized before using this component."
On WP Silverlight 8.1, VS 2013, set up app the same, however the rate reminder works fine without calling .Notify(). When I add the call to Notify(), and exception occurs.
Knowing that, I removed the call to Notify in the VS2012 app, but the reminder never shows
5 Answers, 1 is accepted
0
Hi Patrick,
Thank you for writing.
Please confirm that you have followed the whole instructions. That is initialize the ApplicationUsageHelper on Application_Launching and call it's OnApplicationActivated on Application_Activated:
If after that you still get an exception, please send us a sample project that we can use to reproduce the exception or let us know of the exact steps we need to perform in order to reproduce it in a blank application.
I hope this information helps.
Regards,
Todor
Telerik
Thank you for writing.
Please confirm that you have followed the whole instructions. That is initialize the ApplicationUsageHelper on Application_Launching and call it's OnApplicationActivated on Application_Activated:
private
void
Application_Launching(
object
sender, LaunchingEventArgs e)
{
ApplicationUsageHelper.Init(
"2.2"
);
}
private
void
Application_Activated(
object
sender, ActivatedEventArgs e)
{
ApplicationUsageHelper.OnApplicationActivated();
}
If after that you still get an exception, please send us a sample project that we can use to reproduce the exception or let us know of the exact steps we need to perform in order to reproduce it in a blank application.
I hope this information helps.
Regards,
Todor
Telerik
Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.
0
Patrick
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answered on 20 May 2014, 12:55 PM
Hello, as I mentioned before, I called the necessary calls in the documentation. Please let me know where to send the sample project, as it will not allow me to attach it here.
thanks
thanks
0
Patrick
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answered on 20 May 2014, 01:00 PM
Edit: If you call notify() in Application_Launching it works. Is this where you're supposed to call it? It doesn't mention it in the documentation.
0
Hi Patrick,
The call to Notify() should be where you want the reminder to be shown. There is no specific requirement. You can create a new support ticket in order to be able to attach a project that demonstrates the issue.
Regards,
Todor
Telerik
The call to Notify() should be where you want the reminder to be shown. There is no specific requirement. You can create a new support ticket in order to be able to attach a project that demonstrates the issue.
Regards,
Todor
Telerik
Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.
0
Patrick
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Rank 1
answered on 21 May 2014, 02:25 PM
That won't be necessary, it works now due to calling it in the correct location. Thank you