Cordova app scroll issue in android 9 devices

[sumit]

I am facing scroll issue in android 9 devices. I have updated the kendo.ui.core.min.js library to latest version, but still having same problem. In my app there are div show/hide options. When i make a hidden div visible, the scrolling becomes very slow. I also enabled/disabled native-scrolling but no luck. I am really stucked here. Does anyone have solution for this?

[Veselin Tsvetanov]

Hi Sumit,

I am afraid that we are not aware of an issue as described. Therefore, I would like to ask you to isolate the issue in question in a Dojo example and send it to us. This way we will be able to troubleshoot the case locally and to provide you with the most appropriate assistance on that. 

Regards,
Veselin Tsvetanov
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[sumit]

Hi Veselin,

We are facing the scroll issue in android 9 devices, so we will not be able to reproduce this in Dojo. I want to ask what is the best practice to avoid scrolling issue. I can share our android app link where you can check the issue.

Thanks

[Veselin Tsvetanov]

Hi Sumit,

Using the Kendo UI suite in a Cordova application is not among the officially supported scenarios by Kendo UI. Nevertheless, as Cordova runs in WebView and the WebView is an in-app restricted version of a browser, I would suggest you try to reproduce the same issue in a browser (Chrome or Android browser). That would allow us to review and troubleshoot the problem. If that is possible, you could use the Dojo sandbox to prepare that sample. If not, you could prepare and send us a small isolated runnable web application replicating the discussed.

Regards,
Veselin Tsvetanov
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[JDBPocketware]

I am facing this in all apps built for Cordova. Is there an easy fix for this?

[Veselin Tsvetanov]

Hello,

I am afraid that the Cordova issues will not be considered and planned in our implementation queue. Using Kendo UI in a Cordova app remains outside of the officially supported scenarios.

Regards,
Veselin Tsvetanov
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