Cordova app scroll issue in android 9 devices

4 posts, 0 answers
  1. sumit
    sumit avatar
    2 posts
    Member since:
    Dec 2019

    Posted 03 Dec 2019 Link to this post

    I am facing scroll issue in android 9 devices. I have updated the kendo.ui.core.min.js library to latest version, but still having same problem. In my app there are div show/hide options. When i make a hidden div visible, the scrolling becomes very slow. I also enabled/disabled native-scrolling but no luck. I am really stucked here. Does anyone have solution for this?
  2. Veselin Tsvetanov
    Admin
    Veselin Tsvetanov avatar
    1112 posts

    Posted 04 Dec 2019 Link to this post

    Hi Sumit,

    I am afraid that we are not aware of an issue as described. Therefore, I would like to ask you to isolate the issue in question in a Dojo example and send it to us. This way we will be able to troubleshoot the case locally and to provide you with the most appropriate assistance on that. 

    Regards,
    Veselin Tsvetanov
    Progress Telerik

    Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
  3. sumit
    sumit avatar
    2 posts
    Member since:
    Dec 2019

    Posted 05 Dec 2019 in reply to Veselin Tsvetanov Link to this post

    Hi Veselin,

    We are facing the scroll issue in android 9 devices, so we will not be able to reproduce this in Dojo. I want to ask what is the best practice to avoid scrolling issue. I can share our android app link where you can check the issue.

    Thanks

  4. Veselin Tsvetanov
    Admin
    Veselin Tsvetanov avatar
    1112 posts

    Posted 06 Dec 2019 Link to this post

    Hi Sumit,

    Using the Kendo UI suite in a Cordova application is not among the officially supported scenarios by Kendo UI. Nevertheless, as Cordova runs in WebView and the WebView is an in-app restricted version of a browser, I would suggest you try to reproduce the same issue in a browser (Chrome or Android browser). That would allow us to review and troubleshoot the problem. If that is possible, you could use the Dojo sandbox to prepare that sample. If not, you could prepare and send us a small isolated runnable web application replicating the discussed.

    Regards,
    Veselin Tsvetanov
    Progress Telerik

    Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
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