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Control panel doesn't allow me to download last version i paid for
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Jose
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Jose asked on 01 Aug 2020, 04:53 PM

     Hello, i'm trying to reinstall my computer, i had a licence until july 2019, when i try to download last versión i paid for there is nothing to donwload, how can i get the las version included in my subscription?

 

thank you

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Nikolay Mishev
Telerik team
answered on 05 Aug 2020, 01:04 PM

Hello Jose,

Thank you for reaching out to us.

I have reviewed your account and licenses and what I found is that the account that you are writing this ticket from(jramillete@gmail.com) is not assigned to the Kendo UI + ASP.NET (MVC & Core) license as Developer and this is why you are not seeing anything to download.

Please let us know if you need any further assistance with that or you have other questions.

Looking forward to your reply.

Regards,
Nikolay Mishev
Progress Telerik

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Nikolay Mishev
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