Dear Telerik Team,

Let me where you report a bug in Telerik products? When I go to http://www.telerik.com/account/support-tickets/contact-support-team.aspx it says me to choose a product. I don't have one directly linked to my account.

I don't think I can report a bug with substantially confidential info on the public forum right?

I am looking for a good format for my customer ids and I notice the Telerik uses xx####### where xx are two letters and ####### are numbers. What do the letters stand for? Are the numbers sequential (incrementing) or random?

How about Telerik Order Ids where you use xxx####### with 3 letters?

I have not included the AjaxSpellchecker in my EditorToolGroup. Also I tried removing the httphandler SpellCheckHandler.axd from my web.config.

But whenever I open my document (xml file ) to edit in RadEditor, it underlines all the xml names/attributes with red color like spell checking.

I don't want any kind of spell check as well as those red underlines.

How do I achieve this?

Thanks.

Hi,

 

I would like to know how I can completely delete my account.

Thanks

Hi.  I want to change the email assigned a user's Test Studio license; one employee is replacing another for this.  Can I do this online?

Thanks!

I'm moving some legacy sites built using the classic ASP.NET (i.e. non AJAX) Telerik RadControls. I'm running into the issue that it can't find the Telerik.WebControls dll. 

It runs on the server it is currently on, even though I can't find that DLL anywhere on that server. Could it be installed in some other way or does anyone know where I can find this legacy assembly?

Thanks!

I'm currently having an issue making the RadMenu 508 compliant. The drop downs can't be read by JAWS.

I found this solution: http://www.telerik.com/blogs/radmenu-for-asp-net-ajax---working-with-disabled-javascript

but it is not working. I'm using the latest version of telerik. 

I wanted to make you aware of an issue that I have encountered in your Charts.
I am creating a simple line chart with data.

My data has a min value of -8735800
My data has a max value of 9.59129166666667e+36 

The logic in the initDefaults function creates a majorUnit from the large max number, and then 
in the floor method applies that to the min value, leaving the min value as 
2e+36 and the max value of either 1.1999999999999998e+37 or 1.0000000000000001e+37 
(depending on whether the roundToMajorUnit option is specified).  So far, this makes sense.

However, this causes an issue because later, when we get to the formatNumber function (if using the default format of #.##########, or any format with a similar structure, I imagine), it tries to call:
round(number, Math.abs(fraction[1]))
where number=2e+36 and fraction[1]=+36 (Math.abs(fraction[1])=36
which then errors out in the round function because the precision is 36 which is > 20 (javascript toFixed function is the culprit here).

This should not have been an issue since my values are all valid values and I even made sure that I 
didn't have any decimal places longer than 20 places.  Your logic should account for very large whole numbers.

I resolved this for my situation by specifying that the format for the labels was = null, but this should be
addressed in your code since using the default format #.########## with large numbers will break the series on the chart.

Hello,

 

I heard Telerik is active and prompt in replying to queries but my 1st experience is not so encouraging. I sent 2 presales queries to them - both through their website. More than 72 hours have passed but I have not received any reply yet. Not sure how to interpret this.

 

Regards,

Abhay     

Hi,

Do you have an AngularJs control as shown below ? In other words the Grid control which user can enter both grid row data as well as form based data for the single record.Thanks.

 

[img]http://i.imgur.com/4gvCQW5.png[/img]