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Combobox auto active pageload on internet explorer

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ComboBox
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eda
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eda asked on 12 Nov 2020, 01:27 PM
Hi,

All the comboboxes i use come open when i run the page. When i click anywhere or scroll the page, it closes. I only have this problem in Internet Explorer. No problems with chrome or firefox browsers

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Petar
Telerik team
answered on 16 Nov 2020, 11:59 AM

Hi Eda,

The reported issue seems to be the same as this one. As you can see, the linked bug is fixed in the R1 2019 version of the product. This is why I would like to ask you to re-confirm the product version that you use. 

If you use a product version that is older than R1 2019, what I can suggest is to upgrade to the latest 2020.3.1021 release. If you cannot upgrade the product, I would suggest you try the workaround discussed in the GitHub issue linked at the beginning of my reply. 

I hope that the provided information will help you resolve the issue in the application you are working on.

Regards,
Petar
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eda
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answered on 17 Nov 2020, 12:46 PM

Hi,

I use 2020.1.406.545 Telerik version. Not an old version. 
I tried the solution on this link but the problem still continues.

The method I'm trying is this ->

function onDataBound(e) {
        if (kendo.support.browser.msie) {
            var combo = e.sender;
            combo.one('open', function (e) {
                  e.preventDefault();
            });
            combo.unbind('dataBound');
        }
    }

and i use on combobox  --->  "Events(e => e.DataBound("onDataBound"))"

Unfortunately this des not work. Can you suggest another solution ??

 

 


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Petar
Telerik team
answered on 18 Nov 2020, 11:08 AM

Hi Eda,

I don't think I can provide another solution for the issue. 

Can you tell me which version of Internet Explorer do you use? I don't need an answer like "Internet Explorer 11" but the exact version that you use. For example, the version of IE on my end is marked in yellow in the below screenshot. 

The above can be found when you click on Tools-> About Internet Explorer.

I am asking about the exact version of Internet Explorer as in some scenarios, some of the reported issues with IE are due to an older browser version.

Regards,
Petar
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eda
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answered on 18 Nov 2020, 11:24 AM
Hi,

I added the version i use below. I generate use the current version in every subject. 
Thanks for your help. 
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Martin
Telerik team
answered on 20 Nov 2020, 08:24 AM

Hello Eda,

It is possible that the behavior is a due to non-ASCII characters in the placeholder, as described in this comment of the GitHub issue. Having that said, could you please try using a placeholder like "Select" on one of the ComboBoxes, to see if the issue will persist?

If that does not help, please share a small runnable example where I can test the behavior?

Regards,
Martin
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eda
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answered on 20 Nov 2020, 11:13 AM
Hello,

This worked. It was due to the non-ASCII characters in the placeholder. Thank you so much.
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eda
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Petar
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eda
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Martin
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