Hello,
Yes, if you have a repro project, please
open a support ticket here and attach it so we can log it as a bug. If you're recorded a video, that would also allow the devs to quickly reproduce it as well. Additionally, when we log it, it goes into the Feedback Portal where you can follow the item and be notified of status changes.
Important Note
I noticed that you are not a license holder for UI for Xamarin, this means you cannot open a ticket. You have two options to proceed:
1 - Start a trial so you can get a trial license assigned to your account, this gives you full support during the trial period (
go here)
2 - Have the owner of the UI for Xamarin license you're currently using assign you as the Licensed User (using
the Manage Licensed Users portal)
Ultimately, our license policy is per-developer. It is a common scenario where a company or manager purchases the license, but are not the actual developer. This is why we created the Manage Licensed Users portal. It only take 30 seconds to assign, or reassign, the Licensed User.
It's also important to note that the owner of the license retains ownership even though they un-assign themselves and assign the developer. This means they can go in there and re-assign the Licensed User as needed.
Support tickets carry a guaranteed response time from one of the Telerik support engineers. We try to monitor forum thread and respond, however this is limited to available resources.
I hope I was able to clear things up and provide you with a route forward.
Regards,
Lance | Tech Support Engineer, Sr.
Progress Telerik
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