Can I downgrade?

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2 posts, 0 answers
  1. Jessi
    Jessi avatar
    6 posts
    Member since:
    May 2014

    Posted 23 Jun 2014 Link to this post

    The scrolling performance of RadDataboundListBox has been very bad in the last two revisions of telerik controls. Is there an easy way to downgrade the library version?
  2. Lance | Tech Support Engineer, Sr.
    Lance | Tech Support Engineer, Sr. avatar
    457 posts

    Posted 24 Jun 2014 Link to this post

    Hi Jessi,

    Yes, you can as long as you had a license during the time period of the release you are asking for. You can see all prior versions and download the specific product. 

    Here are the steps:

    1 - From the "Older Versions" page for UI for Windows Phone 8, find the version you want and select it
    2 - On the details page, find and download the DLLs Only item (in the second section)
    3 - Extract and reference them directly in your project

    If you want to completely uninstall the current version (not recommended as many other controls have fixes and feature additions) and replace it with the older version, you'll need to uninstall Telerik UI for Windows Phone 8 from your PC's Control Panel (under Programs and Features) and choose the "Automatic Installation" download instead of DLLs only.

    A better option would be to help us reproduce the experience you are having so that we can repair it. Can you reply with the code that you're using where it was working better with the older version? Also, can you tell us when exactly you started noticing the performance degradation?

    With this information we can identify any problems and suggest a direct fix with the current version..


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