BUG in copy text

2 posts, 0 answers
  1. Mauro
    Mauro avatar
    1 posts
    Member since:
    Jan 2017

    Posted 16 Oct Link to this post

    Good day,

    the viewer (2017 R3) crash if you try to copy the selected text.

    1. select text in viewer

    2. open the context menu 

    3. click on 'Copy'

    You have the exception:

    System.NullReferenceException occurred
      HResult=0x80004003
      Message=Riferimento a un oggetto non impostato su un'istanza di oggetto.
      Source=Telerik.Windows.Documents.Fixed
      StackTrace:
       at Telerik.Windows.Documents.Fixed.FormatProviders.Old.Pdf.Utils.Helper.get_Dispatcher()
       at Telerik.Windows.Documents.Fixed.Selection.TextSelection.GetSelectedText(Object param)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading.ThreadHelper.ThreadStart(Object obj)

    Thank you.

  2. Dess
    Admin
    Dess avatar
    2222 posts

    Posted 17 Oct Link to this post

    Hello, Mauro,  

    Thank you for writing. 

    I have logged it in our feedback portal. You can track its progress, subscribe for status changes and add your comments on the following link - feedback item.

    I have also updated your Telerik points.

    Currently, due to the specificity of the issue, I am unable to suggest a suitable solution. We will do our best to introduce a fix as soon as possible.

    Should you have further questions I would be glad to help.

    Regards,
    Dess
    Progress Telerik
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