Blankk Report Screen on Deployment to Client's Server

[Mike]

I am testing the Q2 2008 TRIAL version of the Telerik report control in a ASP.NET 2, C#, web project application. 

I've created a report and gotten it to work fine on my development computer here, and also on a website on the same computer.  When I deployed the app, along with the test report, to the client's test web server and tried to run the report, the aspx page hosting the report opened, but was blank.  There was no error message. 

The connection string was localized to the test server's database, so no problem there.

In the bin file deployed to the client's server the files relevant to the report are:

ClaimsReportClasses.dll & ClaimsReportClasses.pdb

I tried adding this line to the web.config file on the server, but it simply prevented the entire app from loading:

<

httpHandlers>

 

<!--

This put in Oct 22, 08 to be able to run telerik reports MST -->

 

<

add verb="*" path="Telerik.ReportViewer.axd" type="Telerik.ReportViewer.WebForms.HttpHandler, Telerik.ReportViewer.WebForms, Version=2.8.8.925, Culture=neutral, PublicKeyToken=a9d7983dfcc261be" />

 

This is a trial version.  Could that be the problem?  The reason we need to test this on their server is because the whole reason we are looking at the Telerik report control is that one organization is receiving errors when they try to open their reports which use the Vis Studio report viewer control.  Maybe they wil not have the same problem with this control.

Thanks
Mike Thomas

[Steve]

Hi Mike,

Usually when we have such inquiries, it proves to be connectionString problem most of the time. Let's assume that you've set it correctly according to the server, but do you verify that data is being pulled and if you do - how? The easiest way would be to add/remove try-catch blocks and see if you get any error. If not, hook up to the ItemDataBound event of an item or the detail section and see what data is coming in.
The only difference between trial and dev version is the trial message - there are no limitations of any other kind.
Note that you should also have the Reporting assemblies in the server's GAC or in the bin folder with Full trust permissions.

Greetings,
Steve
the Telerik team

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[Mike]

Thanks Steve,

I added these files to the bin folder:

Telerik.Reporting.dll
Telerik.Reporting.Interfaces.dll
Telerik.Reporting.Processing.dll
Teleric.ReportViewer.dll

And this line to the web.config file:

<add verb="*"........ >

And everything is now working on the client's site.  Let's see how their groups do.

Mike Thomas