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beta Response not overwhelming

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erwin
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erwin asked on 30 Jun 2009, 10:03 AM
Based on the traffic here, the beta does not seem to have a big response in the community.

Why? Some suggestions:

The released product feels a lot like an ongoing beta, with all the bugs that break existing functionality in each and every new release that I worked with so far. People are probably not keen on trying something that Telerik labels 'Beta'.

The beta is so buggy and incomplete, that after first sight I am reluctant to work on a version on my app using the new docking manager.
Will there be a new and feature complete beta before release of Q2? I'm afraid the Q2 will not be usable. So should we wait until SP2 or SP3 of Q2? On the other hand, if there is noone using the stuff, you will not get real bugs fixed.

The incentives of working with the beta and reporting bugs might not be attractive enough. How about giving a free one year license for everybody who reports a bug.

The most important question: are you going to maintain the present docking manager (Q1) (inkl. fixing its many bugs).

regards
Erwin
 

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Vassil Petev
Telerik team
answered on 07 Jul 2009, 11:52 AM
Hi erwin,

Thank you for your honest feedback on our most recent beta.

To our regret the feedback we received through the forums was not as extensive as we expected. We nevertheless got very good and valuable feedback over email from several of our corporate customers. I am happy to say that all issues that have been reported have been fixed.

One thing that I am particularly concerned about is that we got no feedback whatsoever on the performance of RadDock (dock/redock behavior, painting performance, etc). We went to great extends to make sure that the component is fast and does not cause any flickering, as did the old version. I am nevertheless sure that once our customers start upgrading their projects, we will get more feedback on the topic.

The beta is officially over (we have announced Q2 yesterday). As you may know, we award Telerik Points (up to 10,000) for participating in betas. The amount of Telerik Points may not seem too much, but most betas we do are 2-3 weeks long, and are not as extensive as Microsoft's in order to award full licenses. However, we personally think that you deserve more than 10,000 points for your reports and honest feedback on the new version of the product. So, you will also find a nice surprise related to your subscription in your account.

The new version is officially out, so feel free to check it out. We are working on polishing the docs right now, which will probably appear in the upcoming SP1.


Greetings,
Vassil
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