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Are your servers down.

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Nick
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Nick asked on 03 Feb 2014, 10:53 AM
Cannot compile or download to AppBuilder on device Error code 500. This as of 10:53am GMT being like it for over an hour.

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Nick
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answered on 03 Feb 2014, 11:09 AM
Could do with a status post on forum or a service status on website so these questions do not need to be asked.
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Steve
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answered on 03 Feb 2014, 11:36 AM
Hi Nick,

Actually we do have a status page available here. We just tried build & deploy and everything seems to be working correctly. That with the fact you are the only one reporting such problem, makes us think there is something else that is wrong. If the problem persists, we would need session logs from FiddlerCap (with the Decrypt HTTPS Traffic option enabled). Start it prior AppBuilder and save the HTTP requests to disk. Zip the saved session and upload it to a free file share site and give us the link here.

Regards,
Steve
Telerik
Icenium is now Telerik AppBuilder, and is part of the Telerik Platform. For more information on the new name, and to learn more about the Platform, register for the free online keynote and webinar on Wednesday, February 12, 2014 at 11:00 a.m. ET (8:00 a.m. PT)
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Nick
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answered on 03 Feb 2014, 11:57 AM
Hi Steve

Thanks for your prompt reply.
Have downloaded and installed FiddlerCap, when turning on Decrypt HTTPS Traffic I am prompted to install a certificate which says DO_NOT_TRUST_Fiddler on the certificate and when starting capture I get a webpage popup saying Navigate this window to the broken site
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Nick
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answered on 03 Feb 2014, 12:01 PM
Alos get prompt to say certificate is out of date when accessing via search link fidder2.com

https://fiddler2.com/fiddlercap‎
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Nick
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answered on 03 Feb 2014, 12:03 PM
No session being captured by FiddlerCap only session reports fifddlercap.fiddler:8889 welcompage.htm
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Steve
Telerik team
answered on 03 Feb 2014, 01:10 PM
Hi Nick,

I would pass this feedback to our Fiddler devs, although I didn't have such experience when I installed Fiddler on my machine and it works fine. I guess you could find another free http debugging proxy to monitor and save your session, so we can see what goes on your end.

P.S. Do you experience build problems only on a particular project? Can you try building one of our samples or predefined templates and see whether it would succeed. If the problem proves to be project specific, share the name of your project, so I can take a look.

Regards,
Steve
Telerik
Icenium is now Telerik AppBuilder, and is part of the Telerik Platform. For more information on the new name, and to learn more about the Platform, register for the free online keynote and webinar on Wednesday, February 12, 2014 at 11:00 a.m. ET (8:00 a.m. PT)
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Nick
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answered on 03 Feb 2014, 01:16 PM
Hi Steve

Just about to do as you suggested and the applications is now compiling and I am able to download to AppBuild on IOS.

Very strange, as all I did was restart Graphite.
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